Twilead

Twilead is an all-in-one platform designed to meet the marketing automation, sales automation, and CRM needs of small to medium-sized businesses (SMBs). According to the vendor, Twilead provides a comprehensive suite of tools for marketing automation, sales automation, and CRM, offering businesses a centralized solution for their marketing and sales requirements. The platform features a user-friendly interface, which the vendor claims facilitates easy navigation and utilization of the platform's features without extensive technical knowledge.

Key Features

• Automation capabilities: According to the vendor, Twilead enables users to automate various marketing and sales processes, including email marketing, social media posting, lead nurturing, and appointment scheduling, resulting in time and effort savings.

• Lead generation tools: Twilead offers templates and tools such as lead capture forms, website chat widgets, and missed call text back features, which the vendor asserts can assist businesses in generating more leads.

• Sales pipeline management: Twilead empowers users to create and manage customizable sales pipelines, track opportunities, add tasks and notes, and automate lead follow-up, streamlining the sales process, according to the vendor.

• CRM functionality: Twilead integrates a fully featured CRM system, allowing users to store and organize contact information, track communication history, create custom fields, import contacts, and consolidate all business communications in one centralized location, as claimed by the vendor.

• Review generation: The vendor states that Twilead facilitates the generation of online reviews by providing manual and automated review request features, customizable templates, and seamless integration of review widgets into websites.

• Integration capabilities: Twilead offers seamless integration with third-party tools via Zapier, enabling businesses to connect their existing software and streamline their workflows, according to the vendor.

• Mobile app: Twilead provides a mobile app called LeadConnector, which, as claimed by the vendor, allows users to receive inbound calls, assign phone numbers to staff members, track calls, send text messages, access calendars, collect payments, and send review requests on the go.

• White-label option: According to the vendor, Twilead offers a white-label option, enabling businesses to create their own branded CRM software and successfully deploy it under their own brand.