Unite Phone

Unite Phone is a versatile softphone solution designed for businesses of all sizes, according to the vendor. It offers a comprehensive suite of communication features that can streamline calling processes, facilitate audio and video conferences, and enhance collaboration. This software tool is aimed at various professions and industries, including corporate professionals, sales and marketing teams, customer service representatives, remote workers, and healthcare providers.

Key Features

HD audio calling: According to the vendor, Unite Phone supports high-definition (HD) audio calling, aiming to provide clear and natural voice communication for business calls.

Audio conferencing: Unite Phone allows users to conduct audio conferences with multiple participants, aiming to enable seamless collaboration and communication.

HD video calling: Unite Phone supports high-definition (HD) video calling, according to the vendor. It claims that this feature enables face-to-face communication with colleagues, clients, and customers.

Video conferencing: Unite Phone provides the capability to conduct video conferences with multiple participants, aiming to facilitate virtual meetings and collaboration.

Call queue management: Unite Phone offers call queue management, according to the vendor. It claims that this feature allows businesses to efficiently handle incoming calls and reduce customer wait times.

Caller ID with name recognition: Unite Phone features caller ID with name recognition, displaying the name of the caller for incoming calls, as claimed by the vendor.

CRM integration: According to the vendor, Unite Phone integrates with customer relationship management (CRM) systems, allowing users to access customer information during calls.

Real-time colleague status: Unite Phone provides real-time visibility of colleagues' availability and status, according to the vendor. It claims that this feature helps users determine the best time to reach out to a colleague, improving collaboration and reducing unnecessary interruptions.

Caller number display: Unite Phone displays the caller's phone number for incoming calls, providing caller identification information, as stated by the vendor.

Call forwarding: Unite Phone allows users to easily transfer calls to other colleagues or departments, according to the vendor. It claims that this feature ensures smooth call flow and efficient call handling.