Urbansity

Urbansity, developed by CSM Tech, is a product stack designed to support city governments in achieving good governance and enhancing the quality of life for citizens. It offers a range of services and features that cater to the entire citizen life cycle, including streamlined processes for building plan approvals, property tax and trade license management, and city-level program monitoring. Urbansity is suitable for city governments of various sizes and is utilized by professionals and industries such as city government officials, urban planners, civil servants, municipal administrators, and real estate developers.

Key Features

Marriage Registration System: According to the vendor, Urbansity includes an end-to-end digitized portal for online marriage registration that allows applicants to conveniently register their marriage. It aims to reduce paperwork and dependency rates through online processes and provides real-time tracking of registration status.

Facility Management System: Urbansity offers a digitized system for blocking function halls for advance bookings, accessible to both department officials and citizens through the e-booking application. It is intended to ensure transparency and improve public service.

Information Facilitation Portal: According to the vendor, Urbansity includes a Citizen-to-Government (C2G) ICT tool that facilitates prompt and convenient access to government information and services from anywhere. It aims to improve service delivery standards and strengthen the relationship between the government and citizens.

Land Bank, Land Acquisition & TDR System: Urbansity provides an end-to-end automated system for e-sharing of land-related documents, automating the preliminary notification process for stakeholders. It aims to maintain land bank and land record verification with convenience, transparency, and speed monitoring.

Property & Holding Tax System: According to the vendor, Urbansity offers a one-stop contactless citizen-friendly platform for managing property and holding tax. It enables government officers to track the entire process with transparency, reducing human errors and improving consistency across users.

Solid Waste Management System: Urbansity includes an ICT-enabled system for detecting blind spots in solid waste collection and transportation. It aims to improve data quality for better insights into waste streams and enables real-time monitoring of solid waste management for transparency.

Trade License System: According to the vendor, Urbansity provides an online platform for the issuance of trade licenses to eligible traders, aiming to ease the Ease of Doing Business (EoDB) by removing redundancies. It aims to improve process efficiency, accountability, and transparency of information.

Utility Billing and Payment System: Urbansity includes a module for streamlining utility bill payments, enabling cashless payments and generating downloadable and printable receipts. It aims to enhance the payment process and contribute to a cashless economy.

Building Plan Approval System: According to the vendor, Urbansity offers an automated tool for approving, monitoring, and certifying building construction plans. It aims to ease the approval process for both industry and stakeholders by approving CAD designs and issuing approval certificates automatically.

Birth & Death Registration System: Urbansity provides a web-enabled end-to-end process for birth and death registration, enabling easy online application, registration, and certification. It aims to facilitate corrections and ensure convenience for citizens.