Userbit

Tagging Efficiency: Many users have found the tagging feature in UserBit to be incredibly helpful, allowing them to speed up the process of analyzing data. They appreciate the ability to change tags as they go and easily find previously created tags.

Robust Research Repository: Users praise UserBit for its robust qualitative research repository and the variety of helpful tools it offers. With features such as robust Notes with tagging and transcripts for video and audio files, users can easily organize and analyze their research data.

Powerful Survey Analysis: The powerful survey analysis capabilities provided by UserBit are highly valued by users. This feature allows for quick analysis and gathering of insights from surveys, which can then be shared in a visual way through project reports.

Difficult to format charts: Some users have found it challenging to customize the formatting of charts according to their preferences within UserBit. They express that while the feature is not necessarily bad, they would appreciate more flexibility in this aspect.

Confusing analytics feature: Several reviewers have mentioned that they find the analytics feature in UserBit confusing or difficult to use correctly. They note that when tagging interview notes using their own conventions, the platform does not always recognize their tags accurately and editing them requires modifying the underlying code.

Lack of bulk editing options for group actions: A common complaint from users is the absence of a bulk editing option for group actions such as moving or editing tags. This limitation can be time-consuming and inefficient for tasks that require making changes on a large scale. Users hope for future updates that address this issue and streamline these processes.