TrustRadius Insights
Moderated Testing Service: Users are impressed by UXprobe's moderated testing service, which is based on honest user feedback. Many users …
Starting at $250 per month
View PricingOverview
What is UXprobe?
UXprobe is a user experience (UX) research and testing platform that aims to assist businesses in creating user-friendly solutions, such as websites, apps, and software. According to the vendor, it is tailored for small to large-sized companies and is utilized by professionals in various industries,...
Recent Reviews
Leaving a review helps other professionals like you evaluate Automation Testing Tools
Be the first one in your network to review UXprobe, and make your voice heard!
Get StartedPricing
Basic
$250
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is UXprobe?
UXprobe is a user experience (UX) research and testing platform that aims to assist businesses in creating user-friendly solutions, such as websites, apps, and software. According to the vendor, it is tailored for small to large-sized companies and is utilized by professionals in various industries, including UX designers, product managers, software developers, web designers, and e-commerce companies.
Key Features
User research: According to the vendor, UXprobe enables the gathering of valuable insights for UX design through user interviews, competitor analyses, and website analytics.
Interactive prototyping: The vendor states that UXprobe allows for collaboration with the product team to build interactive prototypes resembling the final solution using popular tools like Axure RP, Sketch, Adobe XD, and Figma.
Usability testing: UXprobe reportedly facilitates the invitation of users to test prototypes or existing solutions, guiding them through scenarios to understand their experience, identify usability issues, and gather feedback.
UX audits: According to the vendor, UXprobe supports comprehensive evaluations of websites or apps using 247 UX guidelines to identify pain points and areas for improvement.
Design sprints: UXprobe offers the ability to conduct 5 to 10-day workshops to capture real user insights, iterate on interactive prototypes, and refine them towards production-ready solutions.
UX consultancy: The vendor claims to provide UX consultants or teams to augment existing UX teams or enhance the UX capabilities of companies.
Full-service projects: UXprobe reportedly offers end-to-end UX services, including user research, interactive prototyping, usability testing, and UX analytics for continuous improvement.
Design sprint (Quick wins): According to the vendor, UXprobe allows for the completion of a 10-day design sprint to create a high-fidelity interactive prototype, tested by real users, to sell ideas or develop concepts.
Usability test (Quick wins): The vendor states that UXprobe can improve websites or apps through usability testing, enabling target users to evaluate the solution and provide valuable feedback.
User experience audit (Quick wins): According to the vendor, UXprobe offers rapid evaluations of products or services using 250 user experience guidelines to identify and address usability issues.
UXprobe Features
- Supported: Dashboard
- Supported: Feedback Management
- Supported: Negative Feedback Management
- Supported: Reporting/Analytics
- Supported: Sentiment Analysis
- Supported: Survey/Poll Management
- Supported: Surveys & Feedback
UXprobe Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Moderated Testing Service: Users are impressed by UXprobe's moderated testing service, which is based on honest user feedback. Many users have found this feature to be valuable in obtaining accurate and reliable insights into their product's usability.
Easy Set-up and Monitoring: The easy set-up process and the ability to monitor results attract users to UXprobe. Several users appreciate how straightforward it is to get started with the platform, allowing them to quickly initiate user tests and gather data efficiently.
Quantitative Scoring and Qualitative Feedback Combination: Users value the combination of quantitative scoring and qualitative feedback provided by UXprobe. This approach allows for a comprehensive analysis of user experiences, providing both numerical data and in-depth insights that help identify areas for improvement.
Long Redesign Process: Some users have expressed frustration with the lengthy redesign process of UXprobe's website service. They have suggested that organizing UXprobe more frequently, such as once a week instead of once a month, would be beneficial to avoid prolonged periods without access to certain features.
Lack of Report Export Options: A reviewer who identified as a marketer has mentioned the need for pre-formatted reports that can be easily exported in Excel or PDF format. They also desired greater flexibility in using questions before or after tests.
Interface Issues: The user interface of UXprobe has been criticized by some users for having small issues related to responsiveness and browser compatibility. While these issues are minor, users feel that the interface could benefit from further polishing to enhance the overall user experience.