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Vault Platform has proven to be a valuable solution for organizations seeking to address various business problems and improve their …
Overview
What is Vault Platform?
Vault Platform is an Active Integrity platform designed to assist large organizations in uncovering, resolving, and preventing workplace misconduct. According to the vendor, it aims to activate everyone in the business ecosystem, including employees, customers, shareholders, and suppliers, to foster...
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- About
- Tech Details
What is Vault Platform?
Vault Platform is an Active Integrity platform designed to assist large organizations in uncovering, resolving, and preventing workplace misconduct. According to the vendor, it aims to activate everyone in the business ecosystem, including employees, customers, shareholders, and suppliers, to foster a culture of integrity. It is used by CEOs, compliance professionals, diversity and inclusion professionals, employees, and HR professionals across various industries to ensure a safe and ethical work environment.
Key Features
Mobile app: The vendor offers a mobile app that provides employees with an easy and accessible way to journal and report incidents of workplace misconduct. According to the vendor, employees can report incidents anonymously, in-name, or via GoTogether® to protect their identity and encourage them to speak up. The mobile app is designed to facilitate a frictionless experience for employees, allowing them to capture all relevant details of the incident.
Open Reporting: With Vault's Open Reporting app, organizations can expand the scope of reporting beyond just employees to include investors, suppliers, and customers. This multichannel approach is said to help uncover previously unnoticed incidents of workplace misconduct, ensuring that the organization promotes integrity. By centralizing the investigative process and distributing actionable integrity insights, organizations can purportedly reduce blind spots, shorten resolution time, and prevent further wrongdoing.
Resolution Hub: Vault Platform's Resolution Hub is an all-in-one case management system that aids internal investigators in gathering and structuring case data. Reports submitted by employees are directed to the most appropriate Case Manager, who can then initiate the investigation process. According to the vendor, the Resolution Hub streamlines the investigation process by consolidating all incident information, including evidence, in one location.
Integrity Intelligence: Integrity Intelligence provides organizations with real-time insights into their ethical health. Users can analyze metrics across location, department, category, and timeframe to gain a detailed view of their organization's misconduct health. The solution allows users to examine the impact of ethics programs and track the influence of initiatives, internal events, and external events on misconduct health, according to the vendor.
Vault Platform Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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- Business Problems Solved
- Pros
- Cons
Vault Platform has proven to be a valuable solution for organizations seeking to address various business problems and improve their workplace environment. Users have found that the software provides a safe and consolidated platform for reporting incidents and wrongdoings, promoting transparency and open communication within the organization. By offering a secure and anonymous outlet, Vault Platform allows users to express concerns they may not have brought forward otherwise, creating a positive and healthy workplace environment.
One key use case of Vault Platform is in addressing employee relations matters and making employees feel heard and protected. The software instills trust in the reporting process, addressing past concerns of employees not being taken seriously. It allows users to report concerns without fear of retaliation and provides a structured approach to documentation, improving efficiency in managing cases. Additionally, by customizing questions, users can mirror their internal reporting processes, further integrating the software into their existing workflows.
Another critical problem solved by Vault Platform is standardizing reporting and bringing stakeholders together. The software enables organizations to efficiently manage cases by providing insights into the volume and categories of reports. This standardized approach helps foster a culture of trust and open communication within the organization, as employees feel confident that their concerns will be addressed appropriately.
Overall, Vault Platform has emerged as an essential tool for organizations looking to enhance their incident reporting processes, promote transparency, and create a safe space for employees to voice their concerns. With its ability to address employee relations matters, instill trust in the reporting process, standardize reporting, and foster open communication, this software presents itself as an effective solution for businesses seeking to improve their workplace environment.
User-Friendly Interface: Many users have praised the user interface of Vault Platform, finding it simple, straightforward, and easy to navigate. It has been appreciated for its clear selections for submitting reports and well-explained level of anonymity.
Convenient Mobile App: The mobile app of Vault Platform has received high regard from users for its convenience. Users appreciate being able to report on a safe and familiar device, making it easy for them to use the platform while on the go.
Empowering Employees: Vault Platform has been commended by users for empowering their employees through an easy-to-use platform that allows them to add necessary information and track incidents effectively. This feature enables employees to play an active role in managing their business operations efficiently.
Lack of Desktop Interface: Some users have expressed disappointment in the absence of a desktop interface for Vault Platform. They find it surprising and inconvenient, although they acknowledge that this is a choice made by their company rather than a limitation of the software itself.
Unintuitive Mobile Form: Several reviewers have found it frustrating to enter information on a mobile form within Vault Platform. This has led to rework and an overall unintuitive user experience, impacting their efficiency and workflow.
Limited Integration with Other Systems: Users have expressed a desire for better integration capabilities with other systems. They would like Vault Platform to seamlessly connect with their existing tools and software, allowing for smoother data exchange and collaboration across platforms.