Overview
What is VeevArt?
Veevart is a Salesforce-based application for museums to engage with their audience, optimize their fundraising, and thrive with their ticketing and shop. Veevart is presented as User Friendly, with a diverse staff and dedicated support. Features include: - CRM (visitors,…
Pricing
Entry-level set up fee?
- $120 Starts at 120 per user per monthRequired
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $170 per month for the first two users
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is VeevArt?
Features include:
- CRM (visitors, donors, membership management)
- Digital Membership Cards
- Ticketing
- POS and gift shop application
- Shopify Integration
- Quickbooks/Sage Integration
- Collection management & web publishing
- Visitor Guestbook application
VeevArt Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Channel / partner relationship management
Customer Service & Support Features
- Supported: Case management
- Supported: Call center management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Billing and invoicing management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: Scripting environment
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Integrations with 3rd-party Software Features
- Supported: Marketing automation
Platform Features
- Supported: Mobile access
VeevArt Screenshots
VeevArt Videos
VeevArt Integrations
VeevArt Competitors
- Eventbrite
- Altru - Blackbaud
VeevArt Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | English |
Comparisons
Compare with
Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Veevart has transformed the way small organizations manage their multiple lines of revenue, such as rentals, retail, and fundraising. Users have reported better data that provides confidence when speaking to clients about how they can further engage with the organization. The platform streamlines database management, ticketing needs, and fundraising campaign pages, eliminating the need for workarounds.
Users are pleased that Veevart allows for the management of timed ticketing capacities, school group visits, and other events and programs. The software has consolidated all visitor information into a single database, making reporting on attendance and donations easy and comprehensive. More importantly, Veevart has enabled businesses to become more insightful, responsive, and data-driven while replacing antiquated systems and integrating seamlessly with existing ones.
Organizations can now approach many aspects of their business from a more quantitative perspective, allowing for more control over what they look at every day. With easy integration with Mailchimp and Veevart contacts, users are no longer bogged down with manual tasks. Lastly, users mention that Veevart's great integration between Salesforce CRM, gallery back-office functionality, online business insights into sales & audience leads result in more visibility into customers and full support from developers. Overall, Veevart has elevated users' game to a whole new level by enabling them to compete with bigger companies and look more professional.
Streamlined Registration Process: Users appreciated how Veevart's integration of the contact management system with point-of-sale and membership program registration systems simplified and streamlined the registration process. Multiple reviewers mentioned that this feature made it easy for staff to manage registrations efficiently.
Amazing Dashboards: Several users commended Veevart's customizable dashboards, which provide an excellent way to take in a lot of information at once. The ability to customize these dashboards according to specific needs was also highly appreciated by multiple reviewers.
Excellent Customer Support: Multiple reviewers praised Veevart's customer support team for being helpful in making events and products more accessible while accommodating requests for new features and changes. Reviewers often described the support team as incredibly responsive, supportive, and always available via Zoom.
Steep Learning Curve: Some users have mentioned that VeevArt has a steep learning curve, which could be difficult for employees who are not familiar with using a complex online database.
Poor User Interface: Many reviewers have suggested that the user interface of the software could be improved to make it easier to use. They feel that sometimes it's hard to follow and should be made more functional for admins.
Dimension Listing Issues: Several users have pointed out issues related to the dimensions listing in VeevArt. Art pieces are listed as width x height, which some users find inconvenient. Additionally, occasional typos can also cause confusion while working on the platform.
Users recommend the following:
- Take the time to fully understand and learn all aspects of the software, and make use of the available tutorial videos.
- Familiarize yourself with the customer service team and utilize the tutorials for any assistance or guidance needed.
- Before transferring data from the old database, it is advised to clean and de-duplicate the information to ensure a smooth transition.
- Clearly communicate your preferred features from the old database and provide login information for better comparison during implementation.
- When implementing the software, come prepared with a well-defined list of desired features to effectively utilize its capabilities.