Vello

Vello, developed by Vello Solutions Oy, is a booking and payment app designed to streamline and simplify the booking, payment, and customer management processes for service-based businesses in the well-being, beauty, health, and body care industries. According to the vendor, Vello is suitable for businesses of all sizes, from small independent practitioners to larger companies with multiple locations. It caters to a range of professions and industries, including masseurs, osteopaths, yoga and pilates instructors, gyms and sports centers, as well as physiotherapists. With its comprehensive features and user-friendly interface, Vello aims to optimize operations and enhance the customer experience.

Online booking: According to the vendor, Vello offers a user-friendly online booking feature that allows businesses to easily manage appointments and bookings. Customers can book appointments directly through the Vello platform, eliminating the need for phone calls or manual scheduling. Businesses can customize their booking settings to make the process efficient and convenient.

Group events and classes: Vello enables businesses, according to the vendor, to organize and manage group events and classes. Businesses can create and schedule events, set participant limits, and manage registrations. Customers can easily sign up for group events or classes through the Vello platform, providing businesses with a centralized system for managing and tracking attendance.

Customer registry: According to the vendor, Vello includes a customer registry feature that allows businesses to store and manage customer information. Businesses can capture and store customer details, such as contact information, preferences, and booking history. The customer registry feature enables businesses to have a comprehensive view of their customers and their interactions, enhancing personalized services and the overall customer experience.

Payments: Vello offers a secure payment feature, according to the vendor, that allows businesses to process various payment methods, including credit cards, debit cards, and mobile payments. The payment feature integrates with popular payment gateways, ensuring seamless and secure transactions. Businesses can track and manage payment details, including invoices and receipts, within the Vello platform.

Payment terminal (POS): According to the vendor, Vello provides a convenient payment terminal feature that allows businesses to accept in-person payments. Businesses can connect compatible card readers to the Vello platform, enabling efficient payment processing during in-person appointments or sales.

Patient records (Kanta): Vello integrates with the Finnish national patient record system, Kanta, according to the vendor. This integration enables healthcare professionals to securely access and manage patient records. Healthcare professionals can view and update patient information, medical history, and prescriptions, ensuring efficient healthcare services and compliance with data protection regulations.

Gift cards: According to the vendor, Vello enables businesses to sell and manage gift cards for their services. Businesses can create and customize gift cards with different denominations and designs. Customers can purchase gift cards through the Vello platform and easily gift them to others, providing businesses with an additional revenue stream.

Serial cards (multiuse cards): Vello supports the use of serial cards, according to the vendor, for businesses offering services in packages or sessions. Businesses can create serial cards with a specific number of sessions or visits. Customers can purchase and redeem serial cards through the Vello platform, keeping track of their remaining sessions.

Monthly cards (memberships): According to the vendor, Vello offers a monthly card feature for businesses that offer membership-based services. Businesses can create different membership tiers with various benefits and pricing structures. Customers can subscribe to monthly cards and enjoy the perks and services associated with their chosen membership level.

Invoicing: Vello provides an invoicing feature, according to the vendor, that allows businesses to create and send professional-looking invoices to their customers. The invoicing feature supports different payment terms, tax calculations, and invoice tracking, improving efficiency and accuracy in the invoicing process.