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VIA3

VIA3

Overview

What is VIA3?

VIA3 Unity Workspace is a virtual collaboration platform offered by VIA3 Corporation. According to the vendor, this platform is designed to enhance team and client communications by providing a range of features including messaging, meetings, file sharing, and HIPAA-compliant faxing. It is intended...

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Recent Reviews

TrustRadius Insights

VIA3 has proven to be a valuable tool in facilitating communication within groups and organizations. Users have found it helpful for …
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Pricing

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Basic

$95

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is VIA3?

VIA3 Unity Workspace is a virtual collaboration platform offered by VIA3 Corporation. According to the vendor, this platform is designed to enhance team and client communications by providing a range of features including messaging, meetings, file sharing, and HIPAA-compliant faxing. It is intended for use by small to large-sized companies across various professions and industries such as business professionals, remote teams, healthcare organizations, legal firms, and government agencies.

Key Features

Channels and Rooms: According to the vendor, this feature allows real-time interaction through video, audio, and chat, promoting collaboration and productivity. Users can experience a sense of connectedness with their colleagues, similar to being in an office setting. The platform supports different communication modes, including voice-only, document-only, and video/audio/chat options. Private or public channels and rooms are available for customized communication settings.

Video Chat: The platform offers integrated video conferencing features, as claimed by the vendor, which facilitate smooth virtual meetings. It supports large group meetings and enables screen sharing during video calls. Additional features, such as blurred background, active speaker view, and moderator controls, enhance the overall video chat experience.

Direct Messaging: According to the vendor, this feature enables easy one-on-one communication through video, audio, and chat tools, promoting maximum efficiency. The platform supports both private messaging and group messaging, ensuring effective and streamlined communication between team members.

HIPAA-compliant Faxing: The vendor claims that this feature allows secure sending and receiving of digital faxes while complying with HIPAA regulations. It enables the storage and sharing of faxes within the organization and provides dedicated local fax numbers. The platform also allows for assigning fax managers and efficient distribution of faxes within the organization.

Mobile-Ready: The platform is fully compatible with iOS, Android, and tablets, as stated by the vendor. It provides a rich feature set that is easily accessible from mobile devices, allowing users to access the entire platform on the go, regardless of their location.

Fully Customizable: According to VIA3, the platform can be customized to meet the specialized needs of businesses. They offer the ability to create a customized virtual environment, ensuring that the platform can be tailored to fit the unique requirements of each business, thus enhancing productivity and workflow efficiency.

File Sharing: The platform enables easy saving, accessing, and sharing of files across the virtual workplace, according to the vendor. Collaborators can effortlessly share files with just one click, promoting efficient file management and seamless collaboration within the platform.

VIA3 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

VIA3 has proven to be a valuable tool in facilitating communication within groups and organizations. Users have found it helpful for day-to-day meetings, live chat, and screen sharing among team members and clients. It offers a user-friendly interface with features like desktop sharing and live streaming, which make team meetings less confusing. The software's ability to schedule calls with clients who are unavailable at specific times has been particularly useful in coordinating meetings. Additionally, VIA3's capability to accommodate multiple users makes it suitable for large groups or organizations. By organizing meetings through messaging, VIA3 ensures effective communication and improves overall team performance. The app also allows for the selective invitation of attendees to meetings, giving users control over participation. It is highly regarded for its time-saving benefits, quick setup process, and easy navigation. VIA3 is commonly used for various use cases such as web conferencing, virtual meetings, online office meetings, and webinars. Users appreciate its secure and reliable nature, as well as the supportive customer service provided. With video, audio, messaging, and information sharing capabilities, VIA3 is a valuable solution for remote work and general communication in the modern world. It provides a safe alternative to face-to-face interactions during online meetings and enhances collaboration by assisting with video conferencing and presentation sharing among colleagues. Whether it's for small teams or global organizations, VIA3 proves to be an efficient platform that improves efficiency and facilitates effective communication among team members and clients alike.

User-Friendly Interface: Many users have praised VIA3 for its user-friendly interface, stating that it is easy to navigate and offers a smooth experience. The availability of a wide range of features adds convenience and enhances the overall user experience.

Secure Collaboration: Users highly appreciate the secure and encrypted collaboration offered by VIA3, especially during live video sessions. This feature is valued for content, contact, and project management purposes, ensuring privacy and confidentiality in communications.

Real-Time Communication Features: The real-time chat, real-time editing, and screen sharing capabilities of VIA3 are highly valued by users for enhancing communication and collaboration. These features enable seamless interaction between participants, improving productivity during meetings and projects.

Connectivity Issues: Some users have reported experiencing connectivity issues with VIA3, which has affected their ability to use the software effectively.

Limited Mobile Access: A few reviewers mentioned that VIA3 does not have a mobile application, making it inaccessible on smartphones. This limitation can be frustrating for users who rely heavily on their mobile devices.

Short Trial Period: Several users expressed dissatisfaction with the short trial period offered by VIA3. They felt that the limited time frame did not allow them enough opportunity to fully evaluate the software and make an informed decision about purchasing it.

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