VisitLead

VisitLead is positioned as an advanced live chat software solution that, according to the vendor, allows businesses to directly contact and engage with visitors on their website. The product is said to cater to businesses of all sizes, from small startups to large enterprises. VisitLead is reportedly used by sales teams, customer support teams, marketing teams, e-commerce businesses, and SaaS companies to enhance customer engagement, generate leads, provide real-time support, and improve the overall online experience.

Advanced Live Chat Software: VisitLead is described as an advanced live chat software solution that, according to the vendor, enables businesses to directly contact and engage with visitors on their website.

Text Chat: The text chat feature is said to provide businesses with the ability to have real-time conversations with website visitors. According to the vendor, it simplifies communication by allowing users to dictate their answers without typing.

Voice Chat: VisitLead offers a voice chat feature that, according to the vendor, allows businesses to engage with visitors through audio calls. It is claimed to provide a more personal touch and enable effective sales and support conversations.

Video Chat: The video chat feature is designed to enable businesses to have face-to-face conversations with visitors on their website. According to the vendor, it adds a personal touch to the interaction and helps build trust and rapport.

Share Your Screen: VisitLead reportedly allows users to share their screen with visitors, making it easy to present, explain, and sell products or services. The vendor claims that no additional software installation is required for participants, making it convenient for both users and visitors.

Real Co-Browsing with Screen View: The co-browsing feature is said to allow users to see what visitors see on their screens in real-time. According to the vendor, the screen view feature enhances the co-browsing experience by providing a detailed view of the visitor's screen.

Real-Time Tracking: VisitLead offers real-time tracking to monitor visitor activity on the website. It is claimed to provide information on how visitors navigate through the site, their page trail, and focused topics.

Exit Intent: The exit intent feature is designed to use smart technology to prevent visitors from leaving the website. According to the vendor, it detects when a visitor is about to leave and presents them with an unobtrusive message or offer to keep them engaged.

Smart Routing: VisitLead's smart routing feature is said to ensure that visitors are connected to the most suitable operator. According to the vendor, it takes into account factors such as skills, languages, regional mapping, and workload to provide the best visitor-operator match.

Interactive Widgets: VisitLead offers interactive website widgets that, according to the vendor, provide additional functionality and engagement opportunities. These widgets can reportedly be customized to match the business's branding and goals.