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Visual Visitor

Visual Visitor

Overview

What is Visual Visitor?

Visual Visitor is a sales intelligence platform designed to assist sales and marketing teams in identifying and tracking website visitors, gathering contact information, and engaging with potential prospects. According to the vendor, the platform is suitable for businesses of all sizes, from small startups...

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Recent Reviews

TrustRadius Insights

Real-time lead identification: Several users have praised Visual Visitor's ability to identify leads and visitor information in real-time. …
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.visualvisitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $199 per month 2 Users, 1 Administrator
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Product Details

What is Visual Visitor?

Visual Visitor is a sales intelligence platform designed to assist sales and marketing teams in identifying and tracking website visitors, gathering contact information, and engaging with potential prospects. According to the vendor, the platform is suitable for businesses of all sizes, from small startups to large enterprises, and is utilized by sales and marketing professionals across various industries, including B2B companies, e-commerce businesses, and professional services firms.

Key Features

Website Visitor ID: Identify anonymous website visitors in real-time, view enriched contact and company data of visitors, and track visitor behavior and engagement on your site.

B2B Prospect Data: Access a robust database of company and contact information, reach out to the right person at the right time, and filter and score leads based on activity and firmographics.

Buyer Intent Data: Identify leads actively researching on third-party websites, understand which leads or prospects are ready to buy, and focus on high-value prospects based on their activity.

Email Tracking: Track outgoing emails for Gmail and Outlook, receive real-time notifications when emails are opened, and know the location, open date and time, and total opens of emails.

WebID + Person: Consent-based identification of the person visiting your website, access to over 40 data points about the visitor, and understanding of visitor interests, job function, and social media connections.

WebID + Employee: Identify employees and remote workers visiting your site, reach out to the right person at the right time, and access a contact database for faster engagement.

Contact Insights: Access a robust database of contact information, engage prospects faster with email integration, and capture and tag visitors who fill out a form.

Real-time Alerts: Receive real-time notifications when visitors are on your site, get critical information about your visitors via email, and never miss a prospect with the notification system.

Integrated Analytics: Gain insights from website visitor analytics, identify leads and understand their interests, and make data-driven decisions based on visitor behavior.

Lead Handling: Assign leads to the right salespeople at the right time, streamline lead management and follow-up processes, and increase efficiency and effectiveness in handling leads.

Visual Visitor Video

Visual Visitor Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Real-time lead identification: Several users have praised Visual Visitor's ability to identify leads and visitor information in real-time. This feature allows salespeople to follow up with potential customers promptly and increase their chances of closing a sale.

Intent data: Many reviewers have highlighted the intent data feature as one of the standout features of Visual Visitor. It provides daily reports with new leads that match users' Ideal Customer Profile, allowing them to focus on leads that are most likely to become clients.

Affordable pricing: A significant number of users have noted that Visual Visitor is affordable compared to its competitors. Some even mentioned that they found it more affordable than their home internet connection, which makes it an excellent value for its price. Additionally, the tool offers a free trial sign-up without requiring credit card details, making it easy for potential customers to test the product before committing to a purchase.

Difficult Integration: The integration with CRM has been difficult to manage, according to several Visual Visitor users. Some reviewers have reported issues with the data transfer process and claim that it requires a lot of manual work to keep the two systems synced.

Reporting System Needs Improvement: Several reviewers have commented on the need for improvement in the reporting system of Visual Visitor. Customers state that custom reports cannot be created, and some find it challenging to extract meaningful insights from the available data.

Expectation Management is Challenging: Expectation management with customers is proving to be a challenge according to some Visual Visitor users. Some reviewers say that customers often think identifying visitors automatically means they are leads, creating confusion and disappointment when those visitors do not convert into sales.

Users commonly recommend the following three actions when using VisualVisitor:

  1. Request a demo from the company to better understand the product and its features.
  2. Monitor the progress of custom intent campaigns and seek help from the support team if needed.
  3. Submit a support ticket for technical trouble instead of relying solely on support articles.

In addition, users suggest hitting the tag button when sending out emails for better organization. They also recommend giving VisualVisitor a try, as it is a good package for boosting sales and observing visitor trends. Users advise taking advantage of the free trial and seeking assistance from customer service.

Furthermore, users provide recommendations for using VisualVisitor effectively. They suggest defining objectives and handling information with care. It is also suggested to try Visual Visitor before considering other solutions, as it is inexpensive and does not require a contract. While Visual Visitor may not have as large of an IP company database as some competitors, users find that it still performs well for its cost.

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