WaltzIn

Introducing WaltzIn, a reservation system designed specifically for restaurants and bars to efficiently sell large groups and private dining rooms (PDRs). This solution caters to businesses of various sizes within the restaurant, bar, event planning, and hospitality industries. According to the vendor, WaltzIn streamlines the event booking process, enhances customer loyalty, and aims to drive more bookings and higher check averages in less time.

Key Features

Instant Booking: According to the vendor, small parties can conveniently book their reservations instantly through the website, saving time for both guests and businesses.

Automated Inquiry & Proposal Process: The system automates the inquiry and proposal process for small parties, allowing businesses to focus on proven marketing initiatives and potentially drive new and repeat business of all sizes, as claimed by the vendor.

24/7 Instant Service: WaltzIn provides round-the-clock instant service to guests, ensuring prompt and efficient inquiry responses. This allows businesses to prioritize the quality of their product while maintaining excellent customer service, according to the vendor.

More Bookings & Higher Check Averages in Less Time: Guests can customize their event and budget online, enabling businesses to focus their energy on committed guests and outbound sales. The vendor suggests that this feature may result in an increase in bookings and potentially higher check averages.

Customer Loyalty: WaltzIn aims to encourage customer loyalty by streamlining the event booking process and providing a seamless and personalized experience. The vendor claims that this can lead to more conversions and potentially increase customer satisfaction and retention.

Custom Built: Businesses can easily customize their event assets online, optimizing profitability by programming minimums and availability in tandem with the table management system. The system also communicates advanced notice requirements, space size and party type restrictions, and cancellation policies in a user-friendly manner, according to the vendor.

Customized by Your Guest: Guests have the convenience of discovering and choosing different options to build their own event online, eliminating the need for static forms or email requests, as stated by the vendor.

Contact Forms = Un-Qualified Leads: The vendor highlights the inefficiency of contact forms in generating qualified leads and emphasizes how WaltzIn can potentially help businesses generate more bookings in less time by focusing on qualified leads.

Bookings = Qualified Leads: According to the vendor, securing a booking allows guests to secure their desired date and time, while businesses can collect deposits if desired. Further interaction with the guest, including additional up-sells and clarifications, can take place after a commitment is secured.