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Web.com's user-friendly website builder and reliable hosting services have enabled users to create professional websites without the need …
Starting at $14.99 per month
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What is Web.com?
Web.com provides business across all industries with tools to build a business's online presence. Formed more than 20 years ago, Web.com brings website, email, security and online marketing solutions into one place. Web.com boasts serving more than three million customers…
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Basic Website
$14.99
Cloud
per month
Business Essentials
$19.99
Cloud
per month
eCommerce Essentials
$32.99
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.web.com/websites/build-a…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $14.99 per month
Product Details
- About
- Tech Details
What is Web.com?
Web.com provides business across all industries with tools to build a business's online presence, bringing website, email, security and online marketing solutions into one place.
Web.com enables the user to register a domain of choice. Also, Web.com offers options to help a business to get online. The user can use Web.com's tools to build a website, or work with their in-house design team. Web.com now supports online ecommerce stores, and provides SEO, search engine marketing (SEM) services (e.g. PPC advertising), and local listing management as an add-on for business customers.
For DIY site builders, Web.com features a templated web builder with drag-and-drop components and blocks to customize the appearance of the website. Sites are also presented as mobile-friendly, and they enable the user embed YouTube and Vimeo videos. Sites also provide the ability to implement custom contact forms, add fields and control validation, and users can embed & customize Google Map placements so customers can find a business, as well as social buttons and feeds.
Web.com also includes DIY marketing essentials (e.g. SEO and local listing management), but for those who prefer it, Web.com also provides expert assistance and SEO services, as well as pay-per-click (PPC) advertising. Web.com PPC experts can create targeted ads using relevant keywords that customers use to search for the user's products or services; they boast Google Ads Certified Experts to help users of their sites to get more website visits.
For ecommerce, the Web.com in-house design team will build the user a mobile-optimized, conversion-focused eCommerce website designed to help users sell online. Beyond initial creation, Web.com's team is available for continual updates, and they provide SEO services to help products get found. Additionally, the user's ecommerce store can be linked to the Facebook marketplace so that products are synced across the ecommerce store, and Facebook Marketplace.
Web.com enables the user to register a domain of choice. Also, Web.com offers options to help a business to get online. The user can use Web.com's tools to build a website, or work with their in-house design team. Web.com now supports online ecommerce stores, and provides SEO, search engine marketing (SEM) services (e.g. PPC advertising), and local listing management as an add-on for business customers.
For DIY site builders, Web.com features a templated web builder with drag-and-drop components and blocks to customize the appearance of the website. Sites are also presented as mobile-friendly, and they enable the user embed YouTube and Vimeo videos. Sites also provide the ability to implement custom contact forms, add fields and control validation, and users can embed & customize Google Map placements so customers can find a business, as well as social buttons and feeds.
Web.com also includes DIY marketing essentials (e.g. SEO and local listing management), but for those who prefer it, Web.com also provides expert assistance and SEO services, as well as pay-per-click (PPC) advertising. Web.com PPC experts can create targeted ads using relevant keywords that customers use to search for the user's products or services; they boast Google Ads Certified Experts to help users of their sites to get more website visits.
For ecommerce, the Web.com in-house design team will build the user a mobile-optimized, conversion-focused eCommerce website designed to help users sell online. Beyond initial creation, Web.com's team is available for continual updates, and they provide SEO services to help products get found. Additionally, the user's ecommerce store can be linked to the Facebook marketplace so that products are synced across the ecommerce store, and Facebook Marketplace.
Web.com Videos
Web.com eCommerce - Selling Online
Do-It-Yourself Website Builder with Web.com
How Small Businesses Can Use Pay-Per-Click Advertising from Web.com
Web.com Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Web.com's user-friendly website builder and reliable hosting services have enabled users to create professional websites without the need for coding knowledge. The software simplifies the process of creating and maintaining customized websites, offering a range of features to meet users' needs. However, some users have faced challenges with Web.com, such as a lack of maintenance and support, which has led them to explore alternative inventory systems like eComdash.
eComdash has been praised by users for its efficient management of multiple storefronts, saving time and improving customer service. Businesses have found that eComdash helps them save money and gain control over their processes and customer experiences through seamless integration with multiple shippers and in-house inventory management. In contrast, some users have encountered difficulties with Web.com's platform due to bugs and confusing interface updates, impacting their ability to effectively manage products. Additionally, the lack of phone support from Web.com has frustrated users who find chat and email support to be inefficient for problem-solving.
Despite its rich functionality, Web.com's platform has not been successfully utilized by all users, particularly those who have experienced difficulties even after paying for onboarding support. Some users have also found Web.com's support for WooCommerce to be lacking, resulting in lost sales and frustration. On the other hand, ecomdash has been praised for its ability to handle various sales channels, making it a valuable tool for small e-commerce stores with limited resources. With automation of inventory counts and data synchronization across websites, ecomdash saves users time and labor costs.
In terms of customer service, ecomdash has effectively resolved problems for many users and offers a good price-to-feature ratio. It has been chosen as the best software solution by businesses selling on multiple sales channels because it provides the necessary functionality to keep operations organized and centralized. However, some users have had negative experiences with Web.com's setup process, particularly in terms of inadequate phone support and difficulties integrating with Amazon FBA listings. This has been a challenge for users selling FBA products, as there have been issues with converting FBA listings to non-Amazon fulfilled listings.
User-Friendly Website Builder: Many users have found Web.com's website builder to be very user-friendly, allowing them to easily create a website without coding or design skills. The intuitive interface and drag-and-drop functionality make the website building process straightforward and accessible.
Wide Range of Customizable Templates: Several reviewers appreciated the wide range of customizable templates offered by Web.com. These templates provide a starting point for their website design, allowing users to personalize their site while still benefiting from professional-looking designs. This feature saves time and effort in creating a visually appealing website.
Convenient Domain Registration and Hosting Services: Users have praised Web.com's domain registration and hosting services for their convenience. By providing everything needed in one place, Web.com simplifies the process of getting a website up and running. This integrated approach eliminates the need to manage multiple accounts or deal with different service providers, streamlining the overall experience for users.
Expensive Pricing: Users have expressed that Web.com's pricing is higher compared to other website builders. Several reviewers have stated that they feel the platform is not providing a good value for the price.
Unresponsive Customer Support: Many users have reported difficulties with getting timely support from Web.com. Reviewers have mentioned that issues with the system are not resolved quickly or at all, leading to frustration and inconvenience.
Clunky User Interface: The user interface of Web.com has been described as clunky and confusing by multiple reviewers. Users often find it difficult to navigate and complete tasks, resulting in a steep learning curve.