WFM

Workforce Management (WFM) is a solution offered by EPG (Ehrhardt + Partner Group) that aims to optimize the allocation and utilization of human resources in logistics and warehouse operations. According to the vendor, WFM is suitable for companies of all sizes, ranging from small businesses to large enterprises. It caters to various professions and industries, including logistics and supply chain management, warehouse operations, manufacturing, retail and e-commerce, and transportation and distribution.

Key Features

Dynamic Workforce Planning: According to the vendor, WFM enables real-time monitoring of order volume and human resources, allowing for accurate planning and resource allocation. It models the entire order and segments it into necessary process steps, aiming to ensure efficient workforce management.

Continuous Flow of Information via Mobile Devices: The vendor claims that WFM facilitates real-time communication and updates between the workforce and management through mobile devices. Employees can access their work schedules and task assignments, while managers can monitor progress, receive alerts, and make adjustments on the go.

Transparency for Capacity Utilization: WFM provides transparency into capacity utilization by tracking and displaying the current utilization of human resources in the warehouse. According to the vendor, managers can have a clear overview of workforce availability and workload distribution, aiming to optimize resource allocation.

Real-time Monitoring of Process Flows and Tasks: The vendor states that WFM enables real-time monitoring of process flows and tasks, providing visibility into the progress of orders and individual tasks. Managers can track order status, monitor task completion, and identify any delays or bottlenecks in the workflow.

Comprehensive Reporting and Analyses: According to the vendor, WFM offers comprehensive reporting and analysis capabilities, providing valuable insights into workforce performance, productivity, and operational efficiency. Managers can generate reports on key metrics, aiming to make data-driven decisions to enhance warehouse operations.

Flexible Roster Management and Shift Scheduling: The vendor claims that WFM can be customized to meet specific process requirements, ensuring flexibility in roster management and shift scheduling. This allows companies to adapt to changing demands and optimize workforce utilization.

Efficient Time and Attendance Tracking: According to the vendor, WFM streamlines time and attendance tracking, aiming to eliminate manual processes and reduce errors. It accurately records employee working hours, allowing for fair and efficient payroll management.

Task Assignment and Prioritization: The vendor states that WFM enables task assignment and prioritization based on order requirements and workforce availability. This aims to ensure that the right tasks are assigned to the right employees at the right time, optimizing productivity and order fulfillment.

Employee Self-Service Portal: According to the vendor, WFM provides an employee self-service portal, allowing employees to access their personal information, view schedules, request time off, and communicate with management. This aims to empower employees and reduce administrative burden.

Integration with Existing Systems: The vendor claims that WFM seamlessly integrates with existing systems such as ERP (Enterprise Resource Planning) and WMS (Warehouse Management System), aiming to ensure smooth data exchange and maximize operational efficiency.