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White Fluffy Cloud has proven to be an invaluable tool for remote teams, enabling quick and effective communication. Its clear setup …
Starting at $15 per month
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What is White Fluffy Cloud?
White Fluffy Cloud is a CRM system designed to assist businesses in developing customer relationships, providing excellent service, and establishing a reputable brand. According to the vendor, this user-friendly solution is targeted towards small and medium-sized enterprises (SMEs) in various professions...
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Basic
$15
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is White Fluffy Cloud?
White Fluffy Cloud is a CRM system designed to assist businesses in developing customer relationships, providing excellent service, and establishing a reputable brand. According to the vendor, this user-friendly solution is targeted towards small and medium-sized enterprises (SMEs) in various professions and industries, including marketing and advertising agencies, financial services firms, recruitment agencies, small business owners, entrepreneurs, and non-profit organizations.
Key Features
Contact Management: According to the vendor, White Fluffy Cloud offers a contact management feature that allows businesses to manage their contacts and customer relationships effectively. Users can store and organize contact information, track interactions, and access a centralized database.
Calendar and Task Management: The vendor claims that White Fluffy Cloud includes a calendar and task management feature to help businesses stay organized and manage their schedules efficiently. Users can create and manage appointments, meetings, and events, view their schedule at a glance, and track progress on assigned tasks.
Telephony: According to the vendor, White Fluffy Cloud integrates telephony capabilities, enabling businesses to make and receive calls directly within the CRM system. Users can utilize VoIP technology, automatically access customer details during calls, and maintain a well-ordered history of communications.
Business Automation: The vendor states that White Fluffy Cloud provides business automation tools to streamline processes and increase efficiency. Users can automate repetitive tasks, create custom workflows, and ensure timely follow-ups, ultimately improving overall productivity.
Marketing Automation: According to the vendor, White Fluffy Cloud offers marketing automation capabilities to help businesses streamline their marketing efforts. Users can create and automate marketing campaigns, track results, and measure campaign effectiveness to optimize marketing ROI.
Document Management: White Fluffy Cloud includes a document management feature, allowing businesses to store and manage documents within the CRM system. According to the vendor, users can upload and organize contracts, proposals, and invoices, ensuring collaboration and easy access for authorized users.
Cloud and Security: The vendor claims that White Fluffy Cloud is a cloud-based CRM system, providing businesses with the flexibility and security of cloud computing. The system ensures bank-grade security, data encryption, GDPR compliance, and ongoing updates and maintenance.
Data and Analytics: According to the vendor, White Fluffy Cloud offers data and analytics tools to help businesses gain insights and make informed decisions. Users can generate reports, analyze data, and track key performance indicators (KPIs) to improve customer behavior analysis and overall business operations.
Customization: The vendor states that White Fluffy Cloud allows businesses to customize the CRM system to fit their specific needs and processes. Users can configure the system, create custom fields and forms, and seamlessly integrate with other applications for a tailored CRM experience.
White Fluffy Cloud Features
- Supported: Activity Dashboard
- Supported: Calendar/Reminder System
- Supported: Contact Management
- Supported: Document Storage
- Supported: Email Marketing
- Supported: Interaction Tracking
- Supported: Internal Chat Integration
- Supported: Lead Generation
- Supported: Lead Management
- Supported: Marketing Automation
- Supported: Quotes/Estimates
- Supported: Sales Pipeline Management
- Supported: Segmentation
- Supported: Social Media Integration
- Supported: Task Management
- Supported: Territory Management
- Supported: Workflow Management
- Supported: Contact Database
- Supported: Data Import/Export
- Supported: Search/Filter
- Supported: Shared Contacts
- Supported: Cataloging/Categorization
- Supported: Customer Service Analytics
- Supported: Customer Support
- Supported: Email Response Control
- Supported: Knowledge Management
- Supported: Live Chat
- Supported: Self Service Portal
White Fluffy Cloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
White Fluffy Cloud has proven to be an invaluable tool for remote teams, enabling quick and effective communication. Its clear setup process and easy-to-follow online training have made adoption seamless. Users have praised the exemplary customer service, with quick resolution of questions or issues. Not only is the software adaptable to individual needs as the business evolves, but it also replaces previous server-based systems with increased functionality and speed.
The software is particularly well-suited for businesses in regulatory environments, such as those under the FCA. Users have found it revolutionary, thanks to its customized process flow, connected website, and automated marketing features. With easy access to customer contacts and recorded calls, White Fluffy Cloud greatly enhances the ability to engage with the customer base. The support staff's creativity and ability to work well with demanding deadlines have been highly valued.
Affordability and ease-of-use are key selling points of this software, while the rapid response from the help desk adds another layer of satisfaction for users. White Fluffy Cloud streamlines marketing e-shots and keeps a record of all emails sent, making it an indispensable tool in managing customer communications. The task management function helps with reminders and completion tracking, increasing sales staff performance and offering flexibility to stay connected from anywhere.
Another important use case is in managing new enquiries and responding quickly, which boosts customer confidence. White Fluffy Cloud automatically enters website enquiries as contacts and sends automated email responses, saving time for businesses. Users have consistently praised the excellent support from the team, citing quick responses and assistance with user issues.
Overall, White Fluffy Cloud is regarded as an intuitive, practical, and productive tool for customer contact, task management, and e-marketing. It has emerged as an ideal solution for SME owners who want control over their CRM systems while enjoying effective functionality. For medium-sized businesses, White Fluffy Cloud proves to be easy to use and customizable, simplifying admin tasks and making them more exciting to do. The seamless setup process, coupled with helpful assistance in loading and organizing data, adds to the software's appeal. With its logical format for storing information, White Fluffy Cloud keeps businesses organized and on track.
Valuable Remote Work Tool: Several users have found White Fluffy Cloud CRM to be a valuable tool for remote work, allowing them and their teams to easily share information and stay up to date.
Efficient Contact Management: Many reviewers appreciate the Contact Management feature of White Fluffy Cloud CRM, as it consolidates all business contacts in one place, making work faster and more efficient.
Customizable Software with Unique Tag Feature: Users highly value the ability to customize White Fluffy Cloud CRM according to their needs. The unique tag feature allows them to segment contacts into relevant groups for e-marketing and reporting purposes, enhancing their workflow.
Cons:
- Clumsy e-marketing templates: Some users have found the e-marketing templates to be less intuitive and described them as slightly awkward to use.
- Lack of flexibility in database segmentation: Several users have mentioned that the database segmentation based on tag search is not as flexible as they would prefer, limiting their ability to customize and target specific groups effectively.
- No offline version for traveling: A common request from users is an offline version of the software that can be accessed on a local hard drive while traveling, allowing them to work without internet connectivity.