Wicket

Wicket is an association management software (AMS) platform designed to assist organizations in effectively managing their memberships, streamlining operations, and enhancing member engagement. This versatile solution caters to associations of all sizes, ranging from small non-profit organizations to large professional and trade associations. Wicket is utilized by a wide range of industries and professions, including non-profit organizations, professional associations, trade associations, industry associations, and membership-based organizations.

Key Features

Member Management: According to the vendor, Wicket allows organizations to efficiently manage contacts, organizations, and memberships in a centralized location. It offers the capability to store various types of contact information for each member and establish relationships between members and organizations. Additionally, it enables tracking of person-to-person relationships, employment history, committee membership, and more. Wicket also provides the flexibility to create custom membership tiers specific to an organization's needs.

Unified Member Experience: Wicket offers integration with multiple software tools, according to the vendor, to provide a seamless member experience. The single sign-on (SSO) feature allows members to utilize one username and password across platforms. Members can conveniently self-manage their profiles on the organization's website, and content can be personalized based on their membership type. Wicket aims to provide a unified omnichannel experience, ensuring consistent engagement across various channels.

Membership Billing: According to the vendor, Wicket streamlines billing and payment processes for organizations. It supports both traditional dues and subscription-based membership models. Renewal processes can be automated, and reminders can be sent to ensure timely payments. Immediate access to content and benefits upon payment is facilitated by Wicket. The platform handles invoicing, notifications, and reminders, simplifying the membership billing process.

Integrations: Wicket offers seamless integration with various software tools, according to the vendor, allowing organizations to maintain a single source of truth. It enables easy connection with different platforms, eliminating data silos by enabling data sharing between systems. Wicket provides robust integration with WooCommerce for eCommerce needs. Additionally, it synchronizes member data and purchase history from integrated tools to provide a comprehensive view.

Data Insights: Wicket aims to break down data silos and provide valuable insights into member behavior, according to the vendor. The platform allows organizations to analyze member data, improving personalization and engagement strategies. It claims to provide the ability to pinpoint the return on investment (ROI) of different member engagement strategies and offers real-time visibility into member engagement and trends. Wicket also provides powerful visualization tools to effectively visualize member data.