Overview
What is Workato?
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.
Automation that deliver ROI - Workato
Workato is fine for limited use cases
Workato is not 'No Code', after all
Workato: Powerful tool in a straightforward interface
High license cost, great product
Rapid deployment integration product with a short learning curve
Workato is extremely powerful in workflow/process automation and connecting a plethora of cloud-based platforms/systems.
Save time and money by automating you routine data management processes!
Clear leader and best features in the iPaas market
Workato crushes data integration
Integration Inspiration
The Future...Workato
Workato is a Winner
Fast and easy automation
- Foreign currency rate …
My new best friend
Internal:
Workato has been fantastic in helping us automate …
Popular Features
- Pre-built connectors (37)7.575%
- Connector modification (35)6.464%
- Monitoring console (37)5.858%
- Support for real-time and batch integration (33)4.646%
Pricing
What is Workato?
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
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Workbot for Microsoft Teams Powered by Workato
Workato Integration tool demo |Integration & Workflow Automation| iPaaS | Cloud Integration platform
Features
Cloud Data Integration
Cloud data integration software simplifies the task of integrating data from multiple different cloud applications
- 7.5Pre-built connectors(37) Ratings
Pre-built, tested connectors to a wide variety of applications such as ERP, CRM, HCM, Marketing Automation, etc.
- 6.4Connector modification(35) Ratings
Provision for modification of pre-built connectors to suit specific environments
- 4.6Support for real-time and batch integration(33) Ratings
Software supports both real-time and batch integrations
- 6.6Data quality services(30) Ratings
Software includes capability to perform data profiling, deduplication, cleansing etc.
- 7.3Data security features(33) Ratings
Data security features include rights management, LDAP integration, password encryption, etc.
- 5.8Monitoring console(37) Ratings
Central console for monitoring resource utilization, system health, ability to start and stop processes, etc.
Product Details
- About
- Tech Details
- FAQs
What is Workato?
Workato Video
Workato Technical Details
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Frequently Asked Questions
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Reviews and Ratings
(63)Community Insights
- Business Problems Solved
- Recommendations
Workato is a versatile integration platform that enables businesses to connect and automate different systems, improving efficiency and streamlining processes. Users have praised Workato for its ability to seamlessly integrate various business systems without the need for developer resources. With Workato recipes, users can create and update automation between systems like Salesforce, Marketo, Google Suite, and Slack. This has proven particularly useful for departments such as Sales, Marketing, Customer Success, IT, HR, Finance, and Product Development, as it allows them to sync data and collaborate more effectively.
One of the key use cases of Workato is in the onboarding process. The People Team and IT departments utilize Workato to streamline automation during new hire onboarding, ensuring a smooth transition for employees. Additionally, Workato has been adopted by businesses looking to connect Quick Base to other software platforms used by different departments. By automating the syncing process of customer and sales data across multiple tools, organizations are able to save valuable time and resources.
Another common use case for Workato is in managing integrations and automations for sales and manufacturing processes. The software's straightforward integration setup allows users to easily connect multiple applications, reducing manual efforts and improving efficiency.
Workato is also highly regarded for its ability to orchestrate information sharing across different systems in both cloud-based and on-premise environments. This ensures seamless communication and data sharing between teams, enhancing collaboration.
In addition to these specific use cases, Workato has been successfully implemented across various industries and job functions. From automating workflows and connecting systems to solving complex process challenges, Workato has proven to be a valuable tool for businesses looking to improve operational efficiency and align information throughout the organization.
While experienced users appreciate the flexibility of building their own recipes with Workato's user-friendly interface, beginners may find it confusing at first. Some users recommend paying for Workato's recipe-building services as an alternative.
Overall, the wide range of use cases and positive user experiences demonstrate the value of Workato as a powerful integration platform for businesses of all sizes and industries.
Users highly recommend Workato as their preferred iPaaS tool, emphasizing its ease of use and suitability for automating manual workflows and building integrations between different systems. They advise being mindful of the budget while considering Workato.
To enhance the learning experience, users suggest consulting the support team for any uncertainties and taking advantage of the available resources such as the Automation Institute and video recordings. Trying out Workato is also recommended to understand its potential and ease of use.
Involving non-technical business beneficiaries in the decision-making process and having real use cases ready are advised to ensure that Workato meets specific organizational requirements. Users highlight that Workato seamlessly connects cloud and on-prem systems/applications, making it a perfect middleware for organizations with a hybrid landscape.
For assistance or customization needs, users recommend contacting the support team and utilizing Workato's connector SDK. They also suggest surveying the market of competitors and considering starting with Workato to save time.
Being clear about how Workato will be used to achieve objectives, including specifying columns/tables, data update frequency, and understanding internal table structures is important. Users appreciate the great support provided by the Support Team, especially for those newer to coding and process automation.
Trialing the product before committing ensures it meets individual needs and users praise Workato's pleasant organization to deal with.
To streamline processes, users endorse Workato's automation and integration capabilities as they believe it makes life easier for both users and customers. However, while simple automations can be built with minor technical skills, more complex tasks may require technical expertise.
Overall, Workato is regarded as one of the tools for anyone considering automation in IT processes due to its power and quick learning curve. It is found to be easy for building proof of concepts around data integrations and integrating multiple applications using connectors. The vendor is praised for providing excellent customer support along with outstanding pricing compared to other tools.
To summarize, Workato receives high recommendations for its user-friendly nature, automation capabilities, and customer support, making it an ideal choice for organizations seeking to streamline their workflows and integrate different systems.
Attribute Ratings
Reviews
(1-25 of 37)Automation that deliver ROI - Workato
Workato is in use with all departments in the company and often helps with collaboration between systems of different business units.
- Ease of Workflow configuration
- Tasks monitoring
- Complex task execution
- More native connectors for last common apps
Workato will suit companies that looking to automate their business process.
Workato might not fit very small companies or companies with lagcy-only systems.
Workato is fine for limited use cases
- Rapid development
- Highly available Technical Support
- Prebuilt recipes
- Cannot handle large, complex enterprise integrations
- Timeouts if you try to push a lot of data through
- Cannot cache large datasets
- Error tracing and remediation difficult
- Not designed for ETL, EDI or Enterprise Application Integration (EAI)
- If a prebuilt recipe is not available, difficult for non-technical people to create
- Not a no-code solution by any means
- Issues with data corruption from OPAs in same group but different servers (OPA per step vs OPA per recipe is the cause, apparently)
Workato is not 'No Code', after all
- Simple Interface
- Lower cost than some IPaaS
- Lack of functionality
- Custom code required in spite of what marketing says
- No, your secretary or janitor cannot write your Workato integrations
Workato: Powerful tool in a straightforward interface
- Workato is easy to get started and the interface is intuitive
- It's a low/no code solution which keeps troubleshooting costs low
- Errors generated are not always straightforward, and documentation around errors is slim
High license cost, great product
- Integration
- Middleware
- Pricing
- ease of use
Rapid deployment integration product with a short learning curve
- No code integrations
- Simple user interface
- Organization of jobs/recipes
- Growing/Developing new features and making improvements
- Formulas and Transformations
- Pricing Structure
Despite the way Workato is marketed, it really requires someone with programming knowledge and a good understanding of programming/data flow to operate it. A general office user does not understand lists/arrays, functions and other data concepts. Unless it is an incredibly simple data job, this will require an IT person.
Workato is extremely powerful in workflow/process automation and connecting a plethora of cloud-based platforms/systems.
- Workato is very easy to pick up and use. You'll be creating complex recipes within days. The UI, workflow, formulas, and other features are very intuitive.
- Workato is very powerful. The native connectors it has to hundreds of software already, allows users to make substantial automation and integrations, but the HTTP connector makes it seem like it has no boundaries. If you are using software that isn't a native Workato connector but it has an API, you can use their HTTP connector to make calls to and from.
- Workato is always making improvements to its platform. This includes adding more connectors, more features, updating current connectors to be more powerful, or expanding on other tools it offers.
- I have no suggestions for improvement at this time.
- Increase process or workflow automation
- Increase connectivity and communication between cloud-based software
- Increase data visibility across the organization
- Reduce scripting/development costs
- Reduce manual data entry or manual processes
- Reduce end-to-end time in integration implementation
- Improve the volume of live data
- Improve cross-functional data flow from different teams within your organization
- Ease of Setup.
- Great support team.
- Custom configurations.
- Could use more connectors.
Clear leader and best features in the iPaas market
- The Workato Slack Bot and Microsoft Teams Bot are amazing for automating workflows directly from these engagement layers, and allows users to perform actions in various systems without leaving their IM client.
- Using Workato to integrate from the source of data to other systems, for example from a CRM in Sharepoint to an operational database in Quick Base, makes for much better collaboration, sharing of data, cross-departmental report and visibility, and many other benefits to both IT and business users.
- Workato has allowed us to move more away from custom coded integrations that can be very cumbersome to maintain and require a server to host. Now integrations are at our fingertips and can be maintained very easily, without any additional servers needed for hosting the integration.
- I would like the ability to temporarily deactivate a step or series of process steps, in order to test changes in subsequent steps.
Workato crushes data integration
- Ease of use.
- Ease of deployment.
- Superb user experience.
- Growing community of users.
- Online training.
Integration Inspiration
- Process Automation
- Microservices
- No code integration
- Better governance
- Dependency Analysis
The Future...Workato
- Most use cases require no code! Imagine connecting 2 applications without writing a single line of code...it almost feels futuristic
- Not having to download anything locally to use the product. Workato runs fully out of the browser
- The number of out-of-the-box connectors that offer turn-key solutions to business problems
- Customization has a bit of a learning curve associated with it. Be prepared to expand your programming knowledge for any deep customization, however having the option to customize is critical
- Online training material is out there, but can be a bit cumbersome to read through and retain. More straight-forward online training material would help 10 fold
Workato is a Winner
- Dynamic integrations allow for rapid development, testing, and deployment
- Community Recipes leverage existing development and field mapping for accelerated integration
- Support for Bots
- Communicate roadmap of new features, on-premises adapter capabilities
Fast and easy automation
- Foreign currency rate integration and triangulation. We are receiving an XML file from our parent company on a daily basis and we integrate the rates into Netsuite. As an additional requirement, we have to perform a currency triangulation for some currency pairs which don't exist on the source file. Workato was able to perform the calculation with a simple formula.
- Customer on-boarding from Salesforce into Netsuite.
- Transfer XML file from Netsuite to bank sFTP with sign and encrypt. One requirement is to message the user through Slack whether the file transfer is a success or failure.
- Integrate cash payments from Excel into Netsuite by creating a callable recipe. With the callable recipe, we were able to use our existing Excel tools without a complete redesign. We simply changed the ERP API connectors that we use to bring over payment records into our new ERP system.
- Using Slack workbot to get customer information from Netsuite. Users may now get customer balances or transactions through Slack by just typing in keywords. They no longer have to log into Netsuite. This is particularly helpful if a customer support person is talking with a customer over the phone.
- Process automation with multiple SaaS applications. It's easy to move records from one SaaS application to another.
- User-friendly. Users need minimal technical knowledge to start using Workato. The workflow-oriented user interface makes the recipe easy to understand. The recipe is described in plain English and not in some technical jargon.
- It has a look of built-in functions which are particularly helpful for non-technical users. I've seen functions in Workato which are usually not readily available in some other tools like.
- Slack workbot integration. Easy to create recipes and Wizard-based recipe creation is available for beginners.
- Technical support is 5 out of 5. They are always available on the chat room whenever you need them.
- I would be nice to have a more automated deployment process like automatically changing connections when a recipe is deployed into prod.
My new best friend
Internal:
Workato has been fantastic in helping us automate workflows and connect our systems. It's just a fantastic 'ace' in the hole that we continually pull out when we're scratching our heads on a solution. I have yet to say no to the question 'can we do this with Workato?'
Our Clients:
In the 8+ years I have been doing professional services and consulting, I wish I would have had Workato with me the entire time. As a business analyst by trade, the ability to gather requirements and show a client a POC by the end of the same day (without consulting my development team!); I have felt like my skill-set has doubled since using Workato. We rarely take on a project these days where integration to another system isn't a critical requirement. It's been wonderful to have a tool in our box that can solve what can sometimes be showstoppers in a project from an effort and budgeting perspective. We've solved all sorts of problems, from things as simple as keeping document links from Box in sync between multiple web apps, to deep connectivity with on-prem apps that had been in IT's backlog for a decade.
- Truly no-code: I am not a developer, but can now do the work of two.
- Enhancing their product: constant updates and improvements.
- An easy and intuitive UI.
- Fantastic logging.
- I'd love to see more a-la-carte pricing options.
- Some kind of email trigger/parsing capability is a must.
Workato - flexible, powerful, easy to use
- Does not require developer resources to implement or maintain.
- Time to production is measured in hours including testing and end-user validation.
- Flexible, allows you to test multiple approaches to solving a business problem.
- Robust software that lets you build in error handling.
- Changes can be made in production during business hours without impacting your users.
- Exceptional and responsive support team
- Improved support for Dynamics CRM data types like option sets.
- Larger online library of self serve resources, specifically around debugging new recipes.
Workato always works
- I find the User Experience to be extremely easy to understand and get up and running with.
- Key connectors, and the right set of actions. It's rare to find things they don't have that I need.
- Features are incredibly well polished. Long-running steps, code snippets, a generic HTTP connector.... all of which are easy to understand and implement.
- Navigation once you are building an app. It's always my header!
* Single application automation.
* Across App Integrations.
* Process improvement.
Workato: Great tool with amazing UI
- Extremely user-friendly and intuitive UI and we could get on-board with the recipe creation process in no time.
- Lot of out-of-the-box connectors that really makes life easier for recipe developers.
- Great logging functionality that stores data up to a year depending on the license and settings.
- Amazing technical support: Whenever we had some specific questions on Workato, the solution engineers at Workato were pretty quick in responding and gave really good inputs on a workaround.
- Slightly limiting in functionality: The recipes can be limiting in some cases. For instance, we do not have a direct way to update a variable in the recipe at various points.
- Filtering on logs: We have standard filtering on logs based on the job status and date of run. However, It would be extremely useful to filter on logs based on various custom columns that we can create.
Reduce your headaches and share more data with Workato!
- Reduces time and overhead by thoroughly connecting systems and driving workflow.
- Allows seamless interaction among business units, saving headaches and painful hunting of data.
- Increases visibility among executives as you can consolidate many systems to one, creating executive level summaries.
- The interface is extremely user-friendly, but the integrations might require some architecting. The simplicity might give a false sense of confidence, which could lead to failing recipes, and unsatisfied clients. Utilizing a partner can significantly increase effectiveness and time to market, which could save money overall.
Save time and money by integrating all your data
- Ease of use/learning.
- Broad range of connectors/integrations with a broad array of systems.
- Fast and effective support, prompt in their response as well as following up and setting up follow up calls to get to the heart of the problem.
- Administration isn't the best: having multiple users manage the same account or granting access to a company account is limited except for partners or at extra cost.
- High barrier to entry for smaller companies: increased pricing model is an inhibitor for smaller clients that could have limited but powerful use cases.
Workato: One Stop for Integration Solution
- Extremely friendly user-interface and platform. Easy to execute from a technical or functional role. This does not require a thorough knowledge in Rest/JSON/SOAP to quickly build out and test integrations.
- Support and professional service from the Company is phenomenal. Always direct, responsive and thorough, respectful of our allotted time and spend.
- The pricing plan is very generous. We continue to build out integrations in dev environments and when we determine they are successful, we can move into production and adjust our plans accordingly.
- The primary emphasis I would recommend to Workato would be to continue to invest in additional pre-built feature sets. For example, certain API's wouldn't allow for an easy trigger. For example, on one particular integration, it only would trigger "new contacts" where I'd like to use this for updated as well. It took an hour of professional services to build a custom webhook. So I look at it both ways, it's beneficial you are able to execute this technique but it would be ideal to avoid that situation. Overall, continue to invest in the product.
- I would appreciate more flexibility around the job logs. The platform itself performs well with logging, however, the ability to extract isn't as simple.
A strong integration platform without the high price tag
- Easy to use interface allowing for non-technical people to create recipes for integrations.
- Flexibility to build your own connectors in the event that an off-the-shelf connector doesn't exist.
- Strong support despite the timezone difference (we're based in Australia).
- Still growing out their library of pre-built connectors, sometimes feels other iPaaS providers have more available.
- When a recipe fails due to poor data inputs, unable to clear out the failed job (the only option is to have it re-run successfully).
- Easy to follow automations.
- Lots of apps to connect to.
- Great support staff.
- Fairly easy to use once you get the hang of it.
- Some logic is complex and could be presented differently.
- Quite expensive given that you can only connect three apps at the starter level of the scale
- Sometimes it's not clear why the recipe has crashed. Even for technical minded teams in software engineering the descriptions are vague and don't specify whether the failure is during trigger, transit, or something else.
My experience using Workato
- Integration with various cloud platform tools. Easy to integrate with cloud tools.
- No code required. Action available as ready-made and reduces development and production time.
- Very quick customer support where issues are fixed on the spot.
- Copy function from one recipe to another recipe.
- Scroll through the recipe.
Why work harder when you can Workato your process!
This is being used by IT and services that may touch IT. Some directives some from management as others are requested from different IT groups to look at solving their processes.
We are trying to solve manual processes that are prone to error and repeated manual steps.
- Easy to user interface
- Connections are easy to establish
- Simple recipes can be written by those without coding knowledge
- Some connectors don't have fully set up functionality
- No easy way of getting reporting metrics
- Can't change the start date of a recipe once you run it once
Workato is less appropriate if you are looking for an end to end solution. It can [do this] but at this point it gets very complex to build and at this point harder to debug and manage.