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WorkHeld

WorkHeld

Overview

What is WorkHeld?

WorkHeld is a software platform that aims to enhance the efficiency and transparency of industrial production, assembly, and service processes. By leveraging innovative technologies and user-friendly apps, WorkHeld streamlines workflows, improves communication, and boosts productivity. This versatile...

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Pricing

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Basic

$39

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is WorkHeld?

WorkHeld is a software platform that aims to enhance the efficiency and transparency of industrial production, assembly, and service processes. By leveraging innovative technologies and user-friendly apps, WorkHeld streamlines workflows, improves communication, and boosts productivity. This versatile solution caters to companies of all sizes, from small businesses to large enterprises, and serves various professions and industries including field technicians, maintenance engineers, production managers, manufacturing companies, energy providers, and more.

Key Features

Asset Management & Asset Documentation: WorkHeld offers an asset management feature that simplifies the creation and assignment of assets to specific work orders or individual work steps. Technicians gain instant access to comprehensive information about an asset's status, location, specifications, and contact person.

Tool Management: With WorkHeld's tool management feature, users can effortlessly associate necessary tools with planned work orders or individual work steps. This functionality enables technicians to easily identify the required tools for a job, reducing the need for time-consuming inquiries. Additionally, users can include important information about tool handling and safety precautions.

Defect Management: WorkHeld's defect management feature empowers technicians to efficiently document defects or problems, including detailed descriptions and accompanying photos. Technicians can choose from pre-defined deviation types and defect categories, customizing them as needed. The option to mark defects with markers or utilize the intelligent voice assistant simplifies the process of describing problems.

Digital Checklists: WorkHeld facilitates the management and utilization of digital checklists and forms. Users can create checklists as digital templates, allowing for easy customization and saving valuable time. Technicians can work through checklists, confirming activities or recording measured values. The flexibility to mark points as obligatory or add comments enhances the checklist experience.

Drag & Drop Order Scheduling: WorkHeld's drag and drop order scheduling feature enables seamless assignment, scheduling, and dispatching of projects, work orders, and workers. The work manager dashboard provides a comprehensive view of weekly planning, allowing for efficient resource allocation. Creating new projects, assignments, and work orders is a straightforward process, with the ability to assign tasks to workers during creation.

Reports with Digital Signature: WorkHeld enables technicians to generate reports from checklists and obtain on-site customer signatures. Reports can include working hours, expenses, defects with accompanying photos, and other relevant information. The automatic population of header and order information saves time and reduces the likelihood of errors.

Work Order Templates: WorkHeld offers pre-designed work order templates for recurring tasks. These templates ensure consistency and efficiency in creating work orders for repetitive activities, optimizing productivity.

Annotation Function: WorkHeld's annotation function fosters effective communication and collaboration by allowing technicians to add annotations, notes, or comments to specific work orders or individual work steps. This feature enhances the exchange of information between technicians and other team members, facilitating seamless workflows.

SAP Integration: WorkHeld seamlessly integrates with existing SAP system landscapes through the SAP Cloud Platform. This integration enables smooth data exchange between WorkHeld and SAP, enhancing workflow efficiency and ensuring accurate data synchronization.

Work Offline: WorkHeld empowers technicians to work offline, even in areas with limited or no network connectivity. This feature ensures uninterrupted work progress and access to essential information, enhancing productivity in challenging environments.

WorkHeld Features

  • Supported: Contact Database
  • Supported: Electronic Signature
  • Supported: Inventory Management
  • Supported: Mobile Access
  • Supported: Online Time Clock
  • Supported: Payment Collection in the Field
  • Supported: Scheduling
  • Supported: Service History
  • Supported: Work Order Management

WorkHeld Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Windows
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