Xtreme IVR Telephone Locator

Xtreme IVR Telephone Locator is a software solution provided by Xtreme Locator that aims to improve customer experience by offering a convenient way for businesses to assist their customers in finding their nearest physical location through phone-based interactions. According to the vendor, this solution is suitable for businesses of various sizes, including small to large enterprises in industries such as retail, utilities, manufacturing, services, and finance.

Key Features

Responsive IVR: According to the vendor, Xtreme IVR Telephone Locator seamlessly integrates with different phone systems, ensuring compatibility and smooth integration with existing infrastructure.

Real Speak TTS audio: The IVR system utilizes Text-To-Speech technology to deliver clear and accurate audio responses, enhancing the user experience and providing information to callers.

Multiple languages: Xtreme IVR Telephone Locator supports multiple languages, allowing businesses to cater to a diverse customer base and provide information in the caller's preferred language, as claimed by the vendor.

Human voice audio files support for messaging: Businesses have the option to personalize messaging by uploading human voice audio files, creating a more customized and engaging experience for callers, according to the vendor.

Patch-thru callers directly to your dealer: The IVR system enables callers to be directly connected to a dealer or store location, facilitating seamless communication and reducing the need for additional phone transfers, as stated by the vendor.

Get dealer contact info sent via SMS text message: Callers have the convenience of receiving dealer contact information via SMS text message, providing a quick and easy way to access location details and contact information on their mobile devices, according to the vendor.

Integrates with Xtreme Locator: Xtreme IVR Telephone Locator seamlessly integrates with the Xtreme Locator system, leveraging its location-based services to deliver accurate and up-to-date location information to callers, as claimed by the vendor.

Improved customer service: According to the vendor, Xtreme IVR Telephone Locator enhances customer service by providing callers with instant access to location information, reducing wait times, and delivering accurate and timely information.

Efficient call handling: The IVR system streamlines call handling processes by automatically identifying the caller's location based on their entered zip code, enabling quick and efficient routing to the nearest store, as stated by the vendor.

Enhanced customer experience: Xtreme IVR Telephone Locator aims to improve the overall customer experience by providing a convenient and user-friendly way for callers to find the nearest physical location, reducing frustration and enhancing satisfaction, according to the vendor.