YOVU

YOVU Business VoIP Phone Systems offer a solution for businesses aiming to improve communication and streamline processes. According to the vendor, YOVU is a versatile platform utilized by a wide range of professions and industries, including automotive dealerships, healthcare providers, insurance agencies, non-profit and charitable organizations, and staffing agencies.

Key Features

Auto-Attendant: According to the vendor, the auto-attendant feature allows businesses to designate and direct incoming calls efficiently. It automatically routes calls based on predefined rules, reducing wait times and ensuring calls reach the appropriate department.

Custom Numbers: The vendor states that YOVU offers a variety of local, toll-free, and branded numbers to suit organizational needs. Custom phone numbers can enhance brand identity and make it easier for customers to reach the business.

Premium Support: YOVU provides dedicated support with rapid implementation, regular updates, and a knowledge base. According to the vendor, businesses can receive timely assistance from knowledgeable support specialists to ensure smooth operations and minimize downtime.

Simple User Portal: The vendor claims that YOVU allows users to manage the entire communications platform from any connected device. It provides easy access and control over various features and settings, streamlining administration and user management.

Easy Administration: According to the vendor, YOVU enables businesses to easily manage users, teams, and auto-attendant settings to adapt to changing needs. It offers control and flexibility over the communications platform to accommodate organizational changes and growth.

Concrete Security: YOVU is hosted in Geo-Redundant Canadian data centers, ensuring reliability. The vendor claims a 99.99% uptime backed by Service Level Agreements (SLAs). They also state that YOVU employs robust security measures to protect sensitive communications.

Voicemail & Voicemail Transcription: YOVU allows users to receive voicemail messages when unavailable to answer calls. According to the vendor, voicemail messages can be transcribed for easy reading and accessibility, ensuring important messages are never missed.

Call Recording: The vendor states that YOVU enables call recording for quality assurance, training, and compliance purposes. Recorded calls can be reviewed and analyzed to improve customer service and performance, as well as maintain a record of important conversations.

Conferencing: YOVU allows users to conduct virtual meetings and collaborate with colleagues and clients. According to the vendor, it offers easy scheduling and joining of conference calls from anywhere, facilitating effective communication and collaboration through screen and file sharing.

Call Routing: According to the vendor, YOVU enables businesses to route calls to specific extensions, departments, or individuals based on predefined rules. Customizable call routing helps ensure calls are efficiently directed to the appropriate recipients.