TrustRadius Insights
Zapnito has become a vital resource for businesses looking to build and engage communities around their content, events, and conferences. …
Starting at $22,000 per year
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What is Zapnito?
Zapnito is an online community platform built to power Community-Led Growth, presented as ideal for companies with 50+ employees.Zapnito helps mid-market and enterprise brands across technology, media and publishing to improve their community experiences by replacing multiple legacy engagement tools…
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Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://zapnito.com/plans-solutions
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $22,000 per year
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Zapnito?
Zapnito is an online community platform built to power Community-Led Growth, presented as ideal for companies with 50+ employees.
Zapnito helps mid-market and enterprise brands across technology, media and publishing to improve their community experiences by replacing multiple legacy engagement tools with one fully customized Zapnito platform. Centralizing where customers learn, share and connect to create more impactful engagement, loyalty and advocacy.
Zapnito Features
- Supported: Fully white labeled platform
- Supported: Custom navigations & pages
- Supported: Turnkey & custom analytics
- Supported: Custom integrations
Zapnito Screenshots
Zapnito Video
Zapnito is a platform for global brands looking to consolidate legacy tools and maximise impact with a single customer community experience.
Zapnito Competitors
Zapnito Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | All |
| Supported Languages | English |
Zapnito Downloadables
- Network Effects: Unlocking Growth in Publishing
- Six Steps to a Successful Community Migration
- Smarter Sponsorship
- Members for Life: Online communities for membership organizations
- Customer Success and Online Communities: The Definitive Guide
- CommunityLed Growth: How to make community your competitive advantage
- The Definitive Guide to Community Management
- From Audiences to Subscribers: A Publisher’s Guide to Expert Communities
Zapnito Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 60% |
| Enterprises (more than 500 employees) | 40% |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Zapnito has become a vital resource for businesses looking to build and engage communities around their content, events, and conferences. The platform offers a suite of tools that empower users to connect with their audiences through real-time conversations, shared expertise, and collaboration. Users have praised Zapnito's customer support team as top-notch, providing responsive technical updates and brainstorming sessions to ensure the community-building process runs smoothly.
Zapnito enables businesses to reach new audiences and monetize virtual events successfully. Its re-platforming ability can transform an internal company website into a vibrant and well-branded platform for resource sharing, research development, and real-time conversation. The LMS function combined with its community module allows users to host e-learnings and share learning experiences and insights with like-minded professionals while focusing on community engagement without having to be closely involved in the technical side of operations. Additionally, Zapnito has been impeccable in solving issues tailored to each user's unique approach while remaining priced affordably compared to long-term development options.
Customizable Platform: Users appreciate the customizable aspects of Zapnito's platform, particularly the ability to customize the homepage to their liking. This allows them to keep the site looking fresh and less reliant on customer support. Many reviewers have noted this feature as a standout.<br>
Approachable GUI: The platform has a very approachable and slick GUI, making it easy for even non-technical users to set up and publish content. Several users have praised the interface for being user-friendly and intuitive.<br>
Image Focus: Users enjoy the focus on images, which helps draw in more community members and adds diversity to the content presented. Numerous reviewers have highlighted how visuals play an important role in engaging audiences while using Zapnito's platform.
Difficulty for New Users: Some reviewers have found the software to be difficult to navigate and not very intuitive, particularly when first starting out.
Confusion between Rooms and Channels: A number of users have expressed confusion over the difference between rooms and channels within the platform.
Lack of Customization Options: Many users feel that there is a lack of flexibility in terms of customizing features, such as structuring the landing page or adding user-driven customized features.