Zenbooker

Zenbooker is an online booking system designed for home cleaning businesses, as well as mobile phone repair technicians, HVAC professionals, appliance repair specialists, and carpet cleaning companies. According to the vendor, Zenbooker offers a range of features and functionalities to streamline the booking process and enhance customer satisfaction.

Key Features

Embeddable Booking Widgets: According to the vendor, businesses can customize the booking flow to match their brand and easily add it to their website using a few lines of code. The booking widget allows for accepting new home cleaning appointments 24/7 from the website.

Automatic Notifications, Reminders, and Follow-ups: The vendor states that Zenbooker sends appointment confirmation emails and reminders to clients automatically. It also sends "On my way!" text messages with the estimated time of arrival for the cleaner. Additionally, customers receive notifications when a job is marked as en-route.

Capture Credit Cards on Booking Page: Zenbooker enables secure collection of payment information during the scheduling process. According to the vendor, it supports credit card capture through Stripe at no additional cost and allows charging of saved credit cards for future appointments.

Real-Time Pricing for Online Booking: According to the vendor, Zenbooker provides customers with up-front, customized pricing for services and add-ons. The pricing is based on the options selected by customers and the pricing rules set by the cleaning company, aiming to eliminate guesswork and provide transparency during the online booking process.

Recurring Bookings: The vendor claims that Zenbooker offers customers the option to book cleaning services as a one-time or recurring appointment. Recurring packages can be customized by editing the name and frequency, and discounts can be offered to make recurring options more attractive.

Branded Invoices and Receipts: Zenbooker automatically generates invoices using customer and job information from the schedule. The vendor states that invoices or receipts can be emailed to customers after a cleaning is completed, helping to create a professional impression with branded documents.

Controlled Service Locations: According to the vendor, Zenbooker allows businesses to limit the locations where customers can book cleanings, ensuring appointments are made within the service area. Multiple service locations can be created, each with its own availability, pricing, and timezone.

Cleaner Schedule Visibility: Zenbooker gives each cleaner their own unique account to view assigned jobs and mark them as complete. The vendor claims that cleaners can be notified via SMS or email when a new job is assigned to them. Additionally, Zenbooker supports unlimited staff accounts at no additional cost.

Schedule and Dispatch: The vendor states that Zenbooker enables scheduling of cleaning appointments for the team directly from the dashboard. It provides visibility of team members' availability and nearby appointments, while also allowing for editing of jobs and tracking of all customers.