TrustRadius Insights
Users have found Zencommerce to be an excellent solution for building robust, scalable, and secure e-commerce websites. With the support …
Starting at $899 per month
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Gold
$899
Cloud
per month
Platinum
$1,799
Cloud
per month
Diamond
$2,999
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Zencommerce?
Zencommerce Features
- Supported: Real Time Editing
- Supported: Drag & Drop
- Supported: SEO Management
- Supported: Reporting/Analytics
- Supported: Data Import/Export
- Supported: Auto Update
- Supported: Landing Pages/Web Forms
- Supported: Online Store Builder
- Supported: Bulk Ordering
- Supported: Inventory Control
- Supported: Mobile Access
- Supported: Payment Options
- Supported: Promotions Management
- Supported: Shipping Management
- Supported: Cataloging/Categorization
- Supported: Channel Management
- Supported: Email Marketing
- Supported: Order Management
- Supported: Returns Management
- Supported: Shopping Cart
- Supported: eCommerce Management
- Supported: Mobile Commerce
- Supported: Template Management
- Supported: Website Management
- Supported: Data Security
- Supported: Inventory Management
- Supported: Reviews Management
- Supported: Templates
Zencommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found Zencommerce to be an excellent solution for building robust, scalable, and secure e-commerce websites. With the support of their experienced team of IT professionals, users have been able to create effective websites that meet their specific needs. The software's ease of use and practical operation have been highly appreciated by users, who have found it easy to navigate and implement new features for their customers. Additionally, the option of a free trial has allowed users to test the software before making a commitment.
Zencommerce has proven to be a valuable tool for growing sales and marketing efforts, with users reporting successful business growth and efficient sales management. Despite some initial difficulties in using the software, users choose to stay with Zencommerce due to the potential challenges associated with transitioning to another platform. Users have praised the friendly approach of the staff and commendable customer service provided by Zencommerce. While some users mention that certain features and applications offered by competitors may be lacking, overall user satisfaction with Zencommerce remains high.
Robust and Scalable Websites: Several users have praised Zencommerce for providing excellent websites that are robust, scalable, and secure. The platform offers a strong foundation for businesses to build their online presence with confidence.
Effective Support and Collaboration: Many reviewers appreciate the close collaboration between Zencommerce's team of developers and project managers. They mention that the support provided is effective in meeting their website needs, ensuring smooth operations and resolving any issues promptly.
One-Stop Solution for E-commerce: Users find Zencommerce to be a comprehensive solution for e-commerce businesses. With various apps and links to major service providers such as payment gateways, shipping gateways, and financial service providers, the software offers a one-stop shop for managing all aspects of an online venture efficiently.
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Lack of User-Friendliness: Some users have found the software to be less user-friendly, as it does not provide sufficient guidance throughout the process of completing orders or creating shipments.
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Limited Customization Options: Several reviewers have expressed dissatisfaction with the scalability of Zencommerce, stating that it cannot be easily customized to meet individual needs. They desire more themes and customization options like typography and copywriting.
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Poor Customer Support: A number of users have experienced frustration with the customer support provided by Zencommerce. They have mentioned poor responsiveness, multiple follow-ups needed to resolve issues, and challenges with billing, invoicing, and API integrations.