Overview
What is Zoho Survey?
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
My Review On A Great Survey Platform
Zoho Survey - Another Tool in the Zoho Toolbox
The best tool to do surveys with a very intuitive interface
Zoho Survey - strong platform intergated with other Zoho products
Quick, Simple and Straight to the point
Great Survey tool
We have used Zoho Survey for a range of things - from finding out how certain pieces of equipment are used at hospitals across a …
Bectran Review
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Custom logo/branding (8)10.0100%
- Changes to live survey (8)10.0100%
- Question design help (8)10.0100%
- Themes (8)5.050%
Pricing
What is Zoho Survey?
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
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Alternatives Pricing
What is SurveyMonkey?
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…
What is Zoho Forms?
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile…
Product Demos
Zoho Survey: Introduction Webinar
Features
Survey Format & Appearance
Features related to the type, look & feel of surveys.
- 10Survey templates(7) Ratings
Includes a selection of pre-made survey templates for different types of surveys.
- 5Themes(8) Ratings
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
- 10Custom logo/branding(8) Ratings
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Survey Content
Features related to the content (media, question types, answer types, etc) of surveys.
- 10Changes to live survey(8) Ratings
Users can make changes to live surveys after they are published.
- 10Question design help(8) Ratings
Includes educational material about question design for research, such as tips, recommendations, and information about best practices.
- 10Multiple question types(8) Ratings
Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.
Survey Logic
Features related to survey flow, or the logic that directs survey question order.
- 10Survey logic flexibility(8) Ratings
Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.
Survey Reporting & Analytics
Features related to reporting & analytics for survey results.
- 10Response tracking(8) Ratings
Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.
- 10Data export(8) Ratings
Data collected within the tool can be exported to another program for additional reporting/analysis.
- 10Standard reports(8) Ratings
Includes canned reports that allow users to generate and share accurate survey results.
- 10Custom reports(8) Ratings
Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.
- 10Analytics(8) Ratings
Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.
Survey Administration & Security
Features related to administration & security for survey tools and data.
- 10Access controls(7) Ratings
Administrators can limit users’ ability to access data and edit content.
- 10Compliance(7) Ratings
Supports privacy compliance and confidentiality standards, such as HIPPA.
Survey Distribution
Features related to the distribution of surveys.
- 9.9Vendor-offered crowdsourcing(5) Ratings
Vendor offers access to an audience or panel of respondents.
- 10Respondent restrictions(7) Ratings
Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.
Product Details
- About
- Tech Details
- FAQs
What is Zoho Survey?
Zoho Survey Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(37)Attribute Ratings
Reviews
(1-4 of 4)Zoho Survey - Another Tool in the Zoho Toolbox
- Zoho Survey comes with a simple UI and the builder offers many different question types. Its strength may be in simpler or more basic surveys, but it is definitely intuitive enough to design a very in-depth survey. Publishing surveys is again a straightforward process and is easy to do.
- The piping and logic features provide a better user experience for survey respondents, and are easy to configure within Zoho Survey. New features are always being added to Survey and the resources pages offer great detailed info on how to use the features of Zoho Survey.
- The integration with other Zoho apps (Zoho CRM, Zoho Analytics, etc.) is a real strength. Zoho has ingeniously created an entire "operating system" for business that integrates all their apps so perfectly. For example, if you send a project survey to a contact you can view their response contextually within the CRM system. So basically, project managers can stay in the CRM and see all Zoho Survey responses from their customers.
- Survey scoring is a great feature as well!
- The layouts and themes may be a bit lacking. They suit our needs perfectly, however I have compared other survey platforms and they have very nice features that Zoho Survey may not have.
- I've not figured out how to edit the contextual view of surveys within the CRM. Maybe this is not possible, but if it is I may choose to show different fields.
- We've only ever required some basic reporting from our surveys, which Zoho Survey provides. However, for one particular survey some time ago, I did look into a more advanced report and found it a bit complex. Zoho Survey does integrate with Zoho Analytics (formerly Zoho Reports), where we can integrate our Survey data with basically any other data source, so knowing this is available is a huge plus; figuring out how to set up the reports is another story but I am sure I could figure it out.
- Survey templates
- 70%7.0
- Themes
- 70%7.0
- Custom logo/branding
- 90%9.0
- Changes to live survey
- 90%9.0
- Question design help
- 90%9.0
- Multiple question types
- 100%10.0
- Survey logic flexibility
- 100%10.0
- Response tracking
- 100%10.0
- Data export
- 100%10.0
- Standard reports
- 100%10.0
- Custom reports
- 80%8.0
- Analytics
- 100%10.0
- Vendor-offered crowdsourcing
- 100%10.0
- Respondent restrictions
- 100%10.0
- Access controls
- 100%10.0
- Compliance
- 100%10.0
- No impact measured on our end really, just a positive brand building tool to reassure our customers that we care about their opinion and offer them a chance to provide any sort of feedback.
- Google Forms and Typeform
The best tool to do surveys with a very intuitive interface
- It has a large number of surveys that are free and customizable.
- It is very simple to use, has a user-friendly interface.
- It has great functions that allow analyzing the results.
- Connection of the surveys direct to customers is fantastic.
- The interface is usually very monotonous, They could include more dynamism.
- It's a little complicated to extract all of the individual responses.
- Survey templates
- 100%10.0
- Themes
- 90%9.0
- Custom logo/branding
- 100%10.0
- Changes to live survey
- 70%7.0
- Question design help
- 90%9.0
- Multiple question types
- 90%9.0
- Survey logic flexibility
- 100%10.0
- Response tracking
- 100%10.0
- Data export
- 80%8.0
- Standard reports
- 90%9.0
- Custom reports
- 90%9.0
- Analytics
- 100%10.0
- Vendor-offered crowdsourcing
- 80%8.0
- Respondent restrictions
- 80%8.0
- Access controls
- 90%9.0
- Compliance
- 100%10.0
- The results obtained have been great in relation to the saving of time and money that we have saved.
- It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
Zoho Survey - strong platform intergated with other Zoho products
- Creating customised surveys
- A/B testing of concepts, voting on product designs and logos
- Live tracking and communicating of survey results
- It can be a little "clunky" if you are not experienced in how Zoho Products work
- The pricing is a little harder to grasp than other products
- Customization is not as flexible as some other products out there
- Survey templates
- 80%8.0
- Themes
- 70%7.0
- Custom logo/branding
- 60%6.0
- Changes to live survey
- 80%8.0
- Question design help
- 50%5.0
- Multiple question types
- 80%8.0
- Survey logic flexibility
- 70%7.0
- Response tracking
- 90%9.0
- Data export
- 90%9.0
- Standard reports
- 90%9.0
- Custom reports
- 90%9.0
- Analytics
- 90%9.0
- Respondent restrictions
- 90%9.0
- Access controls
- 90%9.0
- Compliance
- 90%9.0
- We have been able to get effective feedback from existing contacts in a timely fashion
- We have done live time-restricted surveys with a one-use link that have worked well
- The reporting and results tracking is good
Bectran Review
- Helps us create beneficial surveys to find out what type of work needs to get done
- Helps create fully customizable surveys
- Helps collect date and answers
- nothing at this time
- Survey templates
- 100%10.0
- Themes
- 100%10.0
- Custom logo/branding
- 100%10.0
- Changes to live survey
- 100%10.0
- Question design help
- 100%10.0
- Multiple question types
- 100%10.0
- Survey logic flexibility
- 100%10.0
- Response tracking
- 100%10.0
- Data export
- 100%10.0
- Standard reports
- 100%10.0
- Custom reports
- 100%10.0
- Analytics
- 100%10.0
- Vendor-offered crowdsourcing
- 100%10.0
- Respondent restrictions
- 100%10.0
- Access controls
- 100%10.0
- Compliance
- 100%10.0
- It is very cheap which is great for smaller start up companies
- Very easy to operate
- Very receptive