TrustRadius Insights
Comprehensive Analytics: Zuum provides comprehensive organic analytics across all social media platforms in one place, making it easy to …
Starting at $239 per month
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What is Zuum?
ZuumSocial is a social media analytics platform built to turn social media data into actionable intelligence.
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DRIVE
$239
Cloud
per month
ENGAGE
$329
Cloud
per month
ENGAGE PRO
$519
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.rivaliq.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $239 per month
Product Demos
ZU Product Demo: ZUUM Clean Car Package
YouTube
Product Details
- About
- Tech Details
What is Zuum?
Zuum Video
ZUUM Beyond TMS Demo for shippers.
ZUUM Transportation is optimizing logistics and streamlining supply chains globally with one efficient, automated, and easy-to-use super platform. Centralized information flow provides actionable intelligence, capacity aggregation provides i...
 Show More Zuum Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Comprehensive Analytics: Zuum provides comprehensive organic analytics across all social media platforms in one place, making it easy to track and compare competitive data. Many reviewers have found it to be the most comprehensive tool available on the market for this purpose.
Effortless Set-Up and Use: Reviewers are impressed by how effortless Zuum is to set up and use, covering the majority of mainstream social platforms. Users can select any period of time to analyze, from a year of data down to a single day, which many find very convenient.
Great Customer Service: Reviewers rave about the customer service provided by Zuum, finding it beyond compare with other software providers. This level of support is highly valued as it helps users get the most out of their investment in using Zuum.
Complicated to Use: Some users find Zuum difficult to use, especially in the beginning. They have a hard time figuring out where everything is located and how to run the data they need.
API Restrictions: Users are unable to get much information on LinkedIn due to API restrictions, making it impossible to use Zuum for LinkedIn as well as any ad information. Although some users understand that Zuum can't measure paid competition, they wish there was a way to separate out paid and organic for their own brand.
Lack of User-Friendliness: Some users feel that Zuum could be more user-friendly. They found that some things were not very intuitive and wished there was the ability to have more profile accounts or social profiles plugged into Zuum, making it easier for them to have all the data when requested for audits.