Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center.
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Teamspective is a people intelligence and employee feedback solution that helps companies to build a thriving feedback culture and lead with a real-time picture of the state and direction of their organization. Most features work directly in Slack or MS Teams. Users can answer e.g. pulse surveys in …
Braineet Crowdsourcing aims to enable users to maximize the value generated by internal and external ecosystems. #1 - Impulse cultural change and break down silos Give employees a place to share their quick wins, best practices and experiments across all business units to generate value immediatel…
A solution to extend fast, secure, and fully managed connectivity to devices in harsh operating conditions and space-constrained environments.
Network Control provides Telecom Expense Management managed services. Among the services offered are evaluation, preparation and negotiation, bill auditing and dispute resolution, expense management, employee provisioning, inventory and asset management, policy review, and development.
WorkOtter is presented by the vendor as a simple, flexible, and scalable project portfolio management (PPM) solution for IT, Engineering, and Professional Service PMOs. The software manages the lifecycle of work from ideas through project planning, control, lessons learned, and close. Projects can t…
Content Composer is Hyland’s flagship CCM solution. Content Composer helps organizations increase engagement with external parties by enabling automated, rule-based correspondence for a variety of communication needs ranging from simple to complex, including larger batch processing.
Newrow is a virtual classroom software solution, now from Kaltura (acquired January 2020).
HuddleUp is an app for Managers & Employees to get the actionable feedback they need to build engaged, high-performing teams. It helps to fight team burnout, celebrate wins, share anytime feedback and build psychological safety, all within Slack.The vendor states that teams using HuddleUp can ex…
SeoSamba Marketing Operating System (formerly SambaSaaS) is cloud marketing software that includes tools that let users automate search engine optimization (SEO), schedule social media marketing posts across LinkedIn, Twitter, Facebook and Instagram, manage business reputation across 100+ directorie…
OnContact is a fully-featured customer relationship management (CRM) software built around capabilities such as sales and marketing automation, contact center, and QuickBooks integration, available through either cloud or on-premise deplyoment.
iZooto is a user engagement and retention tool that is designed to leverage web push notifications to help business to drive repeat traffic, leads and sales. iZooto, Datability’s first product was rolled out publicly in Feb 2016. The vendor says the fundamental difference between how a mobile applic…
Front-commerce headquartered in Toulouse aims to create a seamless, convenient and profitable digital commerce experiences for merchants and retailers. Front-Commerce boasts a fast front-end based on the PWA standards, an efficient frontend for headless commerce.
MOZARK is an App Experience Testing Platform that lets users perform integrated experience, functional, and performance testing. The solution helps users build apps that engage your customers and drive revenue. The platform is powered by following products: App Experience: Even small lags in an app …
More than just a PBX, Yeastar P-Series PBX System is a converged system purposed-built for SMEs' business communications. As a "PBX-Plus-More" solution, the P-Series unify voice, video, applications, and collaboration together, helping SMEs to enable extra productivity, fill the UC gap, and accompli…
Company with operations in India, Singapore, Middle East Africa and USA.Emphorasoft delivers business applications and solutions for large size to small-scale companies across many industries.
Rocket Servergraph enables users to automate daily backups and get prioritized real-time alerts on server capacity across data environments. The vendor emphasizes Servergraph’s ability to simplify audit and compliance reporting, including customizable reporting by geography, application, etc.
Canadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases.
Ahsay Backup Software is specifically designed for Managed Service Providers, System Integrators and IT Consulting Companies. It aims to empower users to offer secure managed, cloud hosted, and on-premises backup service to business end customers and earn recurring income. The whole solution is wit…
Brightspot (formerly Perfect Sense) is a content management system for businesses looking to distinguish themselves via digital transformation. The platform helps editors and developers to utilize publishing processes, customized workstreams and collaboration features. This helps users to deliver c…
Redwood Software headquartered in the Netherlands offers Redwood Robotics, a robotic process automation solution.
Worksuite (formerly Shortlist) is designed to help companies find and manage their complete external workforce (freelancers, contractors, and vendors) by providing a single platform to source, onboard, manage, review/rate and pay them.
Node.io was a sales intelligence platform, providing access to correlative insights and "cloned" ideal customers built upon Node's database of companies and individuals, acted upon by AI. Node.io was acquired by SugarCRM August 2020, to bolster the company's CX capabilities and predictive insights. …
Xactly Objectives aligns employee behavior with company priorities by increasing collaboration and visibility into goals and achievement. With performance management software, Sales teams can assign, track and evaluate their management by objectives (MBO) plans to keep employees engaged, focused and…