The backbone of our conference center operations
October 16, 2020
The backbone of our conference center operations
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Accruent EMS Software
We currently use EMS to manage all our meetings and videoconference meetings across our 10 offices. Each office Conference Center team will manage the super user side of it and each employee has access to the web app version through our company portal.
- Service management (catering, AV)
- Great report system
- Meetings booking management
- Improved integration with the TMS system for video conference bookings.
- Better customer service (support service).
- Fix issues with host office in video conference bookings.
- EMS is a tool for our operations team that is not directly related to our revenue or impact our revenue.
- N/A