A great system for a growing business!
January 30, 2024

A great system for a growing business!

Darren Francis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Distribution

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite
  • Project Accounting Suite

Overall Satisfaction with Acumatica

I use Acumatica to provide the financial results of the Company to my fellow managers and to prepare reports for my directors. Acumatica integrates information across multiple platforms to ensure that the financial information is based on accurate information from operations. This was a big issue with our legacy system. Our finance department used one number, and operations used another number. Now, we are all aligned on the same information.
  • Has elements that the users can customize
  • The ability to work anywhere has revolutionized our business
  • A robust community of users and training to improve knowledge of the product
  • Regular updates to keep the product fresh and relevant to the evolving needs of businesses
  • Dedicated support teams to address issues
  • More options for reporting projects would be nice
  • Perhaps some indications where information is limited by restrictions, that can be noted
  • More focus on the fixed asset module, in terms of training on the functionality is needed
  • Would be good for Acumatica to address the needs of fuel distributors, particularly inventory management
  • The product streamlines our receivables and payables processes
  • Acumatica gives us a stable and consistent platform for all of our various business segments
  • Improves our overall business processes and improves the overall control environment
Using Acumatica, we have been able to keep our external customers more informed with invoices, payment receipts and statements as they would like to see them. We were unable to do this with our previous platform. Internally, we can enforce and communicate processes. We were able to achieve this with the use of Approval Maps.
It provides a common platform for reporting invoices for customers. The files feature allows us to store delivery information integrated from our delivery software. This has been especially helpful in addressing customer queries and challenges on deliveries. We are able to retrieve information over 10x faster than using our older manual system. It has translated to a reduction in AR losses with customers.
Head and shoulders above them. Acumatica is flexible and that is important for our growing business group. The pricing for Acumatica is affordable and reasonable. We love the support from Acumatica as well. The training and community support is overwhelmingly great.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

Acumatica is very well suited out of the box for Companies that purchase and sell a finished packaged product. For unpackaged/bulk products subject to natural shrinkage (such as fuel), it may need further integration. Also, some enhancements to the projects module for non-construction companies are needed.

Acumatica Feature Ratings

Accounts payable
10
Accounts receivable
10
Global Financial Support
10
Primary and Secondary Ledgers
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
Billing Management
10
Cash and Asset Management
8
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
10
Inventory tracking
8
Automatic reordering
Not Rated
Location management
9
Pricing
8
Order entry
9
Credit card processing
Not Rated
Cost of goods sold
10
Order Orchestration
8
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
9
Standard reports
9
Custom reports
9
API for custom integration
9
Plug-ins
Not Rated
Role-based user permissions
9
Single sign-on capability
9
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
7
Task Insight for Project Managers
6
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
8
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated