Overall Satisfaction with Adyen
Adyen is a fantastic service. We have NEVER had a service disruption. Just the opposite, Adyen helped us through several incidents where we were being carded or otherwise targeted. Of gateways in the market, Adyen has some of the easiest-to-use interfaces, a fantastic set of fraud management tools, an actual omnichannel presence (with access to high-quality POS devices), and most importantly, a world-class customer success team that is always in our corner. I'd strongly recommend it to anyone looking for an omnichannel gateway or needing a gateway to be integrated into their commerce platform or ERP.
- Omnichannel Payment Collection
- Fraud Mitigation
- Cost Effective
- Reliable Gateway Services
- International Payment Collection
- Customer Service
- Would like more options for hardened POS terminals
- We were able to deploy omnichannel payment collection, thereby unifying customer experiences and increasing our ability to understand and market to customers.
Without Adyen, we would have never been able to make our Salesforce and Netsuite platforms work in concert.
Of the self-service options like Braintree and Stripe, Adyen provides the widest and most reliable feature footprint. Other providers, like Stripe, may work better for very narrow applications, or like Shopify if you've fully bought into the entirety of that ecosystem.
Do you think Adyen delivers good value for the price?
Yes
Are you happy with Adyen's feature set?
Yes
Did Adyen live up to sales and marketing promises?
Yes
Did implementation of Adyen go as expected?
Yes
Would you buy Adyen again?
Yes