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I love AgoraPulse
Updated March 18, 2015

I love AgoraPulse

Jackie Eldridge | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

2.0

Overall Satisfaction with AgoraPulse

  • First of all, the platform is rock solid and provides a wide variety of promotional tools as well as top notch reporting tools.
  • Take an amazing platform and add the BEST customer service I have EVER had with any vendor. They have made themselves available in a way that is very sincere as well as speed of light responses to questions about the application. They are so genuine in their efforts---great people to be in partnership with.
  • In the first year with AgoraPulse, we doubled our Facebook likes by using their many applications for contests. The viral reach their apps provide is a hot selling point for us.
  • I can't say enough great things about AgoraPulse. What I will say is that I have a solid platform that I trust and know will do the job. With as many things as I juggle at my job, there's a lot of comfort in knowing AgoraPulse will perform---do all the work for me and makes me look good!
  • One thing I'd like to change is removing the AgoraPulse label from shared posts and replace it with our company name.
  • Another thing I'd like to change is the quick timing opur when the app is open. It's frustrating because in Chrome, when the app times out, I have to completely close it down and restart. If I don't do this, it just spins.
  • They've doubled our Facebook likes within a year. We're not sure how to monetize that, but with the reach we're getting, we are certain that our AgoraPulse efforts coupled with all our social media properties is a huge asset in growing our brand.
  • We have a very difficult brand to make sexy or appealing, as we are a B2B wholesaler---nothing sexy about that! On Facebook, through AgoraPulse, we have chosen to build trust with our audience, and not concerned about turning all of our efforts into leads. Non-profits are a huge part of our business and we reach out to them with our monthly contests.
I would highly recommend the platform. It's simple to use. I would advise the colleague to have ample time to create (creative services) and monitor the contests to ensure it's running smoothly. The best way to work with the vendor is call or email your contact---you will get great service. In terms of kicking their tires, tell them what you'd like to achieve on Facebook and let them show you their tools.

Using AgoraPulse

The price is right, the platform is a performer and the staff at AgoraPulse is unparalleled.

They also have a great blog that is highly topical---keeps me on top of social media. It's the best social media blog I have found---and I read a lot of blogs!

Using AgoraPulse

Simple to use, beautiful design and excellent reporting.