Overall Satisfaction with AlienVault Unified Security Management
AlienVault is used to provide visibility into our network traffic inbound and outbound from/to the Internet as well as traffic between our DMZ, corporate and extranet networks. Prior to AlienVault we configured a layered security design and it was sufficient for most purposes. However, we did not have insight into the actual network traffic to see any viruses, or exploits that were being transmitted within or through our network. AlienVault provided that visibility and also allows us easier vulnerability tracking. We are now able to see when an exploit is present and respond immediately and appropriately.
- Exploit detection
- Vulnerability Scanning
- SIEM
- IDS
- AlienVault is excellent at finding issues/exploits and providing the information necessary for forensics. It could be nice if instructions for remedies could be provided as well.
AlienVault provides an easy-to-use product that is very effective. I have not found another product that met all of my requirements.
Using AlienVault Unified Security Management
3 - Information Technology Department personnel
1 - One person does the majority of the work on Alienvault.
- Exploit detection
- Vulnerability scanning
- Logging
- Great log monitoring.
- Vulnerability resolution.
Evaluating AlienVault Unified Security Management and Competitors
- Product Features
- Product Usability
- Positive Sales Experience with the Vendor
The product features are the reason we purchased the product.
AlienVault Unified Security Management Implementation
- Implemented in-house
Yes - We implemented each feature in a phased approach.
Change management was minimal - This product implementation did not affect any users (only IT staff) so change management was not necessary.
- Learning the product.
AlienVault Unified Security Management Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Very timely.
At one time the AlienVault system was falsely reporting that Adobe Flash Player was outdated on some of our systems. I contacted support and they contacted me the same day. They researched the issue with me and found that the newest AlienVault update would fix the problem. We installed the new update and the problem was resolved, quickly.
Using AlienVault Unified Security Management
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Vulnerability scanning
- Alarm monitoring
- Custom logging