Do NOT use AWS
November 29, 2021

Do NOT use AWS

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Web Services

Domain registration for my small business. AWS system, processes, and staff cause me to lose money and they did not take responsibility for their actions. They froze my account over an outstanding $2 payment. The circumstances are ridiculous, and I want to share them. So I called up the billing support about the failed $2 charge and updated my credit card and the support staff said everything was fixed. Then a month later they shut down my account over said payment. It was not put through and didn’t get a call or anything. Just boom woke up and my domain was down and I was looking for money.
  • Nothing
  • No free technical support.
  • Lock business domains over $2.
  • Hard to use system.
  • Terrible! Shut down my business.
  • No free technical support.
  • Don’t take responsibility for their mistakes.

Do you think Amazon Web Services delivers good value for the price?

No

Are you happy with Amazon Web Services's feature set?

No

Did Amazon Web Services live up to sales and marketing promises?

No

Did implementation of Amazon Web Services go as expected?

No

Would you buy Amazon Web Services again?

No

AWS locked my account over $2 and shut down my business for a day.

Amazon Web Services Feature Ratings

Service-level Agreement (SLA) uptime
1
Dynamic scaling
1
Elastic load balancing
1
Pre-configured templates
1
Monitoring tools
1
Pre-defined machine images
2
Operating system support
1
Security controls
1
Automation
1