Overall Satisfaction with Ascentis
Organization-wide—timesheets, PTO, HR, and payroll.
- The customer service is exceptional; I rely heavily on their expertise.
- The automated/roll-over features are easy to setup.
- The way the systems talk to each other is helpful and easy.
- The tax portion could be a little more smooth. I find that I have to do more work than I would expect to have to do with no explanation/understanding of what to do.
- I would prefer more reminders of upcoming dates and deadlines.
- There seem to be issues within payroll when trying to end/change certain benefits and I feel the need to double-check everything with payroll and that adds considerable time to the process.
Do you think Ascentis (discontinued) delivers good value for the price?
Not sure
Are you happy with Ascentis (discontinued)'s feature set?
Yes
Did Ascentis (discontinued) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Ascentis (discontinued) go as expected?
I wasn't involved with the implementation phase
Would you buy Ascentis (discontinued) again?
Yes