Ascentis--once you get past the learning curve, it's great
Updated February 05, 2021
Ascentis--once you get past the learning curve, it's great
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ascentis
We use Ascentis in the HR department as well for our employees (as a timekeeping system).
- Ascentis helps out when I don't understand something with the system and need help figuring it out.
- They are good at responding back.
- I like the Ascentis community. It has a lot of useful information for its users.
- I think the time responding back could be a lot quicker than it has been.
- I think the employees like this system. It is fairly easy to use.
Do you think Ascentis (discontinued) delivers good value for the price?
Not sure
Are you happy with Ascentis (discontinued)'s feature set?
Yes
Did Ascentis (discontinued) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Ascentis (discontinued) go as expected?
Yes
Would you buy Ascentis (discontinued) again?
Yes
Ascentis (discontinued) Feature Ratings
Using Ascentis
63 - The employees use the system to clock in and out.
We contact Ascentis support if we have any problems.
- Reports
- Time system
- HR administration
- Payroll
- Taxes
- Creating reports the way we would like them created
- New graph chart
- Being about to access information without logging into the admin side
- To create reviews for managers and employees
Evaluating Ascentis and Competitors
Yes - Tracksmart
- Price
- Product Features
- Product Usability
No, this was in process when I was hired.
Ascentis Implementation
- Implemented in-house
Change management was a major issue with the implementation - My boss handled everything. I was handed down information about everything from her.
- Timekeeping system not working properly
- Errors when logging in
Ascentis Training
- Online training
There are somethings that I have had to learn on my own, which was not a problem. For example: the report, I had how to make myself comfortable creating them how I needed to create them to meet whatever need I needed at time.
Configuring Ascentis
Ascentis Support
Pros | Cons |
---|---|
Knowledgeable team Problems get solved Kept well informed No escalation required | None |
Not Sure
They always provided exceptional support to my boss.
Using Ascentis
Pros | Cons |
---|---|
Like to use Easy to use Consistent | Not well integrated |
- Logging in and out
- Accessing employees' information
- In the beginning, creating the reports
Yes, but I don't use it -