Positive experience with AT Internet
Updated May 10, 2021
Positive experience with AT Internet
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with AT Internet
At Internet is used by our organization to track visitors to our site, and the behavior of visitors (onward journeys, how long they watch videos for, etc). It's used, as far as I'm aware, across the whole organization. It allows to create and keep track of KPIs, and understand better how our products are performing.
- Good visual representation of peaks in site views and visitors.
- Good segmentation of different parts of the business.
- Easily customizable for personal queries.
- Not immediately clear what all the functions are for.
- Really hard to track exactly where people have entered your site from, and their onward journeys.
- Reports can't (as far as I'm aware) detect headlines/titles so it can be a bit of faff figuring out which pages the numbers are referring to.
- Improved accuracy on targets.
- comScore Digital Analytix (discontinued)
Onward journeys were easier to track.
Experience with Analytics Suite Delta
Using AT Internet
I have honestly no idea how many people use the product, but people using it range from content production staff like me who keep track of individual and team stats and targets, and audience teams who do this on behalf of departments as a whole.
1 - There's one person in our department that I can go to with ATinternet issues. She has had all the relevant training and uses it on a daily basis so is more equipped than others to understand and solve issues.
- Tracking audience numbers on content
- Tracking time spent
- Tracking journey through content/organisation
- Not sure of any
- Not sure
Do you think Piano Analytics delivers good value for the price?
Not sure
Are you happy with Piano Analytics's feature set?
Yes
Did Piano Analytics live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Piano Analytics go as expected?
I wasn't involved with the implementation phase
Would you buy Piano Analytics again?
Yes
Evaluating AT Internet and Competitors
Yes - Comscore DAX - it didn't have all the features needed by the organisation, was quite difficult to use, and although this seems like a silly reason, it wasn't nice to look at!
- Product Features
- Product Usability
No, I was not in the decision making process, but I know the points I've selected were key factors.
AT Internet Support
Pros | Cons |
---|---|
Good followup | None |
Never needed to ask for support!
Using AT Internet
Pros | Cons |
---|---|
Easy to use Technical support not required | Slow to learn Cumbersome Lots to learn |
- The browser extension widget
- Dashboard
- Tracking onward journeys