Overall Satisfaction with AT Internet
With AT Internet we are measuring the success of our online activities - both internal and external. It helps us to gain insights into the usage and behavior of our websites, webshops, and our intranet.
All communication teams, HR employer branding, and the webshop teams are using it.
The very versatile dashboards of AT Internet allow for made-to-measure analytics solutions. Also, the super-flexible data collection enables us to get the information we need for specific purposes.
All communication teams, HR employer branding, and the webshop teams are using it.
The very versatile dashboards of AT Internet allow for made-to-measure analytics solutions. Also, the super-flexible data collection enables us to get the information we need for specific purposes.
- Dedicated support: AT Internet really cares for its customers. When things get stuck for some reason you'll get addressed pro-actively.
- Quality: The platform hardly ever seems to have breaks. It feels stable and reliable.
- Do-it-yourself: After attending a training anyone should be able to set up their own dashboards or to conduct sophisticated research.
- Confusing properties: Sometimes you don't exactly know which property to use in a specific case because there are so many. This can end up in trial & error routines.
- Performance: It's tons of data for sure. Processing these data sometimes takes very long. The new data foundation DELTA brings some improvements to this issue, though.
- Pricing: it's a professional software solution and not Google Analytics. It comes with some significant costs. And you'll spend extra money on professional services for training and implementations.
Do you think Piano Analytics delivers good value for the price?
Not sure
Are you happy with Piano Analytics's feature set?
Yes
Did Piano Analytics live up to sales and marketing promises?
Yes
Did implementation of Piano Analytics go as expected?
Yes
Would you buy Piano Analytics again?
Yes
- The data we gained helped us to improve our website.
- The statistics helped to justify investments in specific areas.
- The statistics help us to avoid investments in areas that might not contribute to our goals.
AT Internet is much more flexible than other solutions we used. The reliability of their platform and the quality of the data is better.