Overall Satisfaction with BeyondTrust Remote Support (formerly Bomgar)
Currently, we use it in the IT department. We use it for server management and to remotely assist end-users on their computers.
- Ease of management.
- User-friendly.
- Easy to deploy.
- Ability to swap screen sharing.
- Better chat session functionality.
- Its helped with our response time in the IT department.
- End-users are satisfied with the support we provide with it.
BeyondTrust is way better and much more efficient in its interface and workflows.