Overall Satisfaction with BeyondTrust Remote Support (formerly Bomgar)
We are currently using BeyondTrust to remotely control 200 endpoints. With a wide variety of tools that can be used during the remote session, this is a great remote tool.
- Reliability.
- It offers a wide variety of tools.
- Connectivity.
- Reporting.
- System description.
- More chat features.
- Delay time when starting a session.
- It's been a helpful, positive implementation overall.
Do you think BeyondTrust Remote Support delivers good value for the price?
Not sure
Are you happy with BeyondTrust Remote Support's feature set?
Yes
Did BeyondTrust Remote Support live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of BeyondTrust Remote Support go as expected?
I wasn't involved with the implementation phase
Would you buy BeyondTrust Remote Support again?
Yes