Overall Satisfaction with Bill.com
We are using [Bill.com] in our AR department. We are still new to using it so we are testing only a few customers right now. With covid and the many delays facing the post office, Bill.com has solved the problem of slow or missing mail. Before, if an invoice was late being paid we would have to call and email the customer or resend the invoice. Often we would not reach a real person and the invoice would remain unpaid. With Bill.com, all of the invoices are in the system so there's no excuse for missing payments.
- The bills always go to the right person. No more slow or missing mail or not knowing who to contact for a payment update.
- The ease of creating invoices. You can create an invoice, attach needed documentation, and add notes to your customers
- User friendly website. We are still new to using bill.com but the website is very easy to figure out and navigate
- ACH payments built in. No more missing checks in the mail!
- We are still new to using the software so there is always a learning curve
- Invoice goes to correct person
- Built-in ACH payments
- Ability to attach documentation and notes
- Invoices are paid faster
- You can track payments
Do you think BILL delivers good value for the price?
Yes
Are you happy with BILL's feature set?
Yes
Did BILL live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of BILL go as expected?
I wasn't involved with the implementation phase
Would you buy BILL again?
Yes