Overall Satisfaction with Bill.com
Do not use Bill.com if you rely on timely receipt of payment. It is a good option otherwise but they hold payments for ~1 week and their estimated delivery date is always incorrect. When reaching out to support the only option to ensure a timely deposit is to pay for their instant deposit feature. My assumption is they are holding payments longer and longer to push folks towards paying for their instant deposit feature. I use Bill.com for two businesses and this is a consistent issue. Really frustrating.
- Simple design
- Payments are never/rarely on time
- Workflow is not modern
- On time payment (fails constantly)
- Not being able to pay our employees their commission on time as we have to wait extra time for deposits
Do you think BILL delivers good value for the price?
No
Are you happy with BILL's feature set?
No
Did BILL live up to sales and marketing promises?
No
Did implementation of BILL go as expected?
Yes
Would you buy BILL again?
No