1. Home
  2. Version Control Software
  3. Bitbucket Reviews
  4. User Review of Bitbucket
Bitbucket - Good for Small Companies Who are on a Budget but Lacking the Features to Be the Best
November 25, 2019

Bitbucket - Good for Small Companies Who are on a Budget but Lacking the Features to Be the Best

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bitbucket

It is/was being used as the primary version control provider for 2 of the companies I have worked for. It allowed us to store our Git commit history on remote servers and share it with all employees so that everyone is using the correct code. It allows for free private repositories for small teams which was nice for a young startup.
  • Free private repositories for small teams - this is great to save costs relative to other options
  • They have some robust (although sometimes confusing) team and project management tools
  • They have built out many pipeline and integrations, but we did not use these
  • The code management UI is a bit rough around the edges and difficult to work with.
  • BitBucket does not have the same simplified PR management tools as other competitors.
  • It's not as easy to integrate 3rd party apps as other competitors.
  • It was great at the beginning when we wanted a cheap option for a small team which yielded a positive ROI.
  • Over the years, other tools have evolved where Bitbucket has not done so as rapidly. It is now behind but we're locked in to it which has been negative ROI.
  • It's not as easy to use as the competitors which makes code management and PR review more difficult than they could be which would be a negative ROI by comparison.
At the time of making the selection, Bitbucket offered free private repositories when no one else did. This was the primary motivator. With GitHub, you can now have free private repositories on personal accounts, but organizations must still pay for private accounts. Overall GitHub is the better application and provides more integrations. GitHub is easier to use and allows you to collaborate more effectively and work faster. At this point, the only reason to choose Bitbucker from my perspective is if you need private repositories for a small team account for free.
I had issues logging into my account once because my phone got damaged and I lost access to my two-factor authentication codes. I filed a ticket, and they replied promptly and with exactly what I needed to resolve the issue. I haven't had much other experience with them, but the short encounter I did have was pleasant solved my problem quickly.

Do you think Bitbucket delivers good value for the price?

Yes

Are you happy with Bitbucket's feature set?

No

Did Bitbucket live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bitbucket go as expected?

I wasn't involved with the implementation phase

Would you buy Bitbucket again?

No

Bitbucket is a great option for people who want a free tool for a small startup or team. Other options require you to pay for private teams for professional projects. It can handle anything you need for basic needs - you can manage your code and versions while also easily managing the team and access to it.