Blackbaud CRM is a game changer for higher education advancement offices
May 30, 2023

Blackbaud CRM is a game changer for higher education advancement offices

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud CRM

I work in stewardship, so I use the CRM to maintain fund records, update stewardship plans for donors, and track engagement.
  • Easily add update info
  • Historical record keeping
  • Easy access to reporting and query features
  • add comments/notes directly to stewardees
  • More efficient workflows
  • Deeper ability to analyze data and trends through reporting or querting
  • Saves huge amounts of time

Do you think Blackbaud CRM delivers good value for the price?

Yes

Are you happy with Blackbaud CRM's feature set?

Yes

Did Blackbaud CRM live up to sales and marketing promises?

Yes

Did implementation of Blackbaud CRM go as expected?

Yes

Would you buy Blackbaud CRM again?

Yes

When we started using Blackbaud, I was on our gift processing team. The ability to enter gifts quickly and accurately was a game changer for use. BB allowed for so many process efficiencies that we were able to enter large quantities of gift transactions and no longer had a backlog.