Overall Satisfaction with Blackbaud CRM
I use it to look up data on constituents I work with and keep others in the loop by recording my interactions with constituents. It is helpful to have one place to look for all information about a constituent.
- Allows me to link my email interactions directly into the system
- Has areas to store all information about a person
- Easy to pull just the information I need
- I do not have access to the costs, but I know finding info in Blackbaud is MUCH easier than it was in our last CRM.
- It is an efficient platform.
- I can run reports myself rather than having to requesting information from another department.
Do you think Blackbaud CRM delivers good value for the price?
Not sure
Are you happy with Blackbaud CRM's feature set?
Yes
Did Blackbaud CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud CRM go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud CRM again?
Yes