Overall Satisfaction with Blackbaud Raiser's Edge NXT
Blackbaud Raiser's Edge NXT (RE NXT) helps Queens Public Library manage many aspects of our fundraising: direct mail, major gifts, grants, events, and bequests. We use RE NXT's cloud-based solution to build our donor database, record donor interactions, track donations, and manage campaigns and appeals. RE NXT's analytics and database features helps us better understand our donors, including their capacity to give, how to segment them, and how to personalize outreach based on the donor's past relationship and interactions with our institution. Occasionally, the service crashes and I am unable to log in. This is the only reason I hesitate to give this product a perfect rating. Otherwise, I highly recommend RE NXT to other nonprofit organizations that are looking for a premium solution to streamline their fundraising efforts.
- Comprehensive fundraising solution.
- Robust analytics.
- Easy to use interface.
- The cloud-based service crashes sometimes.
- Expensive
- Does not contain every feature found in the traditional Raiser's Edge database solution.
- Donor database.
- Donation tracking.
- Analytics
- Campaign management.
- Increase in number of donors over several years.
- Increase in average gift size over several years.
- Increase in total revenue from individual donors.
Blackbaud Raiser's Edge NXT provides ratings on individual donors. RE NXT rates a donor's overall wealth and estimate assets. Using data intelligence, it provides a suggested donor type (Annual Donor versus Major Donor) and a "next ask amount" (i.e. $1 - $250). Leaning on these insights, fundraisers are equipped to determine how best to segment certain donors based and determine what the next ask amount could be.
- Online Training
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Yes
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud Raiser's Edge NXT again?
Yes