Blackbaud Raiser's Edge NXT: When it Works it is Great but for the Price I Expect it to be More Dependable
December 30, 2022
Blackbaud Raiser's Edge NXT: When it Works it is Great but for the Price I Expect it to be More Dependable
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- NEXT
- ReNXT
Overall Satisfaction with Blackbaud Raiser's Edge NXT
It is used as our system to maintain alumni records. We use the email system to maintain connections with our alumni with monthly newsletters and other announcements. From these emails, we are able to solicit our donors, inform them of alumni activity, and other opportunities that steward them to maintain a relationship with their alma mater.
- Email System.
- Donation Collection.
- Reminders to steward relations.
- Connecting to database can be 50/50.
- Better tutorials, often have to get answers from other users.
- Constituent records keeping.
- Donation record tracking.
- Statistics: How many emails are opened, clicked, Which campaigns worked best, etc.
- Brand New Department: So we saw an immediate increase in donations (through email and mailing abilities).
- This allowed us to connect easier with our alumni and has increased their involvement (monthly newsletters).
- This then led to in-person involvement (Event tracking: alumni socials, attending events, speaking opportunities).
- In the end it leads back to the donors wanting to give more.
Blackbaud Raiser's Edge NXT helps to track and maintain relations with those who are currently giving and to steward them toward more fundraising opportunities. Financial ratings allow us to connect with those who have not given. Reminders of those constituents that may become lapsed donors so we can make steward them and make sure they maintain that connection with the school.
- Online Training
New to development, so this is the first fundraising system I have used.
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
No
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
No
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
Yes
Would you buy Blackbaud Raiser's Edge NXT again?
No