Overall Satisfaction with Bomgar Remote Support Software
Bomgar is our enterprise remote support solution. Our technical reps use it to assist all of our end users remotely. Bomgar addresses our business need for a secure and auditable remote support tool.
- Ease of use
- Capabilities
- Security
- I would like to see a lower installation client package size that would aid in more quickly launching remote support sessions
- Bomgar is widely adopted by our IT department and our end users. It is expensive, but it is a very robust, compatible, and user-friendly application.