Broadvoice Review
May 09, 2024
Broadvoice Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Broadvoice
We are a small Non-profit that has transitions all employees to cell phones but still needs a main line for the public to access us. The main line needed to be a digial phone in which several individuals could access the voicemails since we don't have a receptionist. Broadvoice was able to work with our minimal yet specific needs to provide us with an incredible affordable solution. Our previous provider was changes us hundreds of dollars per month for a few phones that weren't used and two fax lines. We are now paying a fraction of that.
- Broadvoice is very simple to use. Everything comes to our email box and the online dashboard is also easy to navigate.
- Broadvoice listened to our needs and helped us come up with the best course of action to meet those needs.
- Broadvoice was very responsive to our inquires and provide great assistance getting us set up.
- We did have an initial problem with the first phone received not being set up correctly, but they swiftly corrected the problem.
- I would have preferred to see faces on the video call then black screens.
- We are saving hundreds of dollars per month for this service.
- We are providing better customer service because voicemails are being received within minutes of the phone call.
- When we switched over, our system was down for only a matter of minutes, resulting in zero loss of productivity.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes