Overall Satisfaction with Chatter
Chatter is used as a centralized source to track opportunity notes and progress within Salesforce. We use it collaboratively across our demand generation, and sales organization to coordinate who will reach out with what and when. It helps our teams stay organized across the different disciplines and make sure we're staying top of mind with the prospect.
- Collaboration
- Easy to read
- File sharing
- Not robust
- Only Salesforce users can access
- Positive executive visibility
- ROI
- Slack and Google Hangouts (Classic)
Chatter is a solid tool within Salesforce. Slack has become more commonplace within our organization, but the fastest way to find out what is going on within an account or opportunity is to check the Chatter feed. I think there are different uses for each of the tools, but for ease, when you know exactly what you're looking for, Chatter has worked for us.
Do you think Chatter (discontinued) delivers good value for the price?
Yes
Are you happy with Chatter (discontinued)'s feature set?
Yes
Did Chatter (discontinued) live up to sales and marketing promises?
Yes
Did implementation of Chatter (discontinued) go as expected?
Yes
Would you buy Chatter (discontinued) again?
Yes