Our experience with Checkout.com as a Crypto merchant
March 31, 2024
Our experience with Checkout.com as a Crypto merchant
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Checkout.com
We use Checkout.com for credit/debit card and payout transactions, and it currently processes around 90% of our card volume. It allows us to provide quick and seamless purchases of cryptocurrencies via our service. Checkout.com is currently connected with the IXOPAY orchestration platform which is our primary integration (we are not integrated directly with Checkout.com). We currently have one secondary payment service provider that is also connected to IXOPAY in the same way as Checkout.com.
- Account management (by Charis and the team)
- Customer support for specific transactions (which is integrated nicely into the platform)
- Tech support regarding integration, etc. (really quick and very helpful)
- We miss downloadable PDF proofs of specific transactions (both debit and payout). We occasionally need this to prove to the client that we actually processed certain transactions.
- We primarily use IXOPAY for various rules that helped us with the ROI metrics, so we have a hard time quantifying the effect of Checkout.com, but we can say that we value Checkout.com especially due to its service stability and a great long-term partnership.
We don't have any comment here. It is not something that we work actively on with Checkout.com, but we are open to discussing regarding this.
Do you think Checkout.com delivers good value for the price?
Yes
Are you happy with Checkout.com's feature set?
Yes
Did Checkout.com live up to sales and marketing promises?
Yes
Did implementation of Checkout.com go as expected?
Yes
Would you buy Checkout.com again?
Yes