Overall Satisfaction with Constant Contact
We use Constant Contact to email targeted constituent groups. Our organization has a retail side, in which we keep our list of 39,000 customers aware of new product releases, sales, and events. On our nonprofit side, we email our members with organization updates, membership renewal requests, year-end and seasonal donation appeals, in-store promotions, events in the community, and opportunities for increased participation.
- Constant Contact allows me to send to particular groups of customers and donors.
- It's easy to test messages, send to multiple staff members for edits and feedback.
- The AI tool is great when you have writer's block.
- I can see how often constituents open and click on our emails.
- I wish there was more we could do to customize the email templates.
- We have more than doubled our online sales since 2019 by using constant contact and improving our website.
Do you think Constant Contact delivers good value for the price?
Yes
Are you happy with Constant Contact's feature set?
Yes
Did Constant Contact live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Constant Contact go as expected?
I wasn't involved with the implementation phase
Would you buy Constant Contact again?
Yes